Instructor for this course

Today’s workforce includes people of all ages, races, religions, beliefs and abilities. Management must find ways to accommodate a wide variety of styles and needs.

This course is designed to help you create the necessary changes for those with disabilities. Some of our most talented workers require extra aids in order to be effective.  Research finds that workers with disabilities are harder working and more reliable than many others thus, very much worth the effort.

We will discuss the laws and their changes and intent. Examples and tips will enable today’s manager to understand and make accommodations for those with mental and psychological disabilities as well as those with physical ones.

The goal:  A level playing field for all workers.

Learning Objectives

  • Identify the laws and their intent regarding the workplace
  • Explore simple ways accommodations can be made for a variety of needs
  • Recognize the problems people with emotional/psychological disabilities can cause and possible remedies
  • Discover the value of hiring those with disabilities.
Last updated/reviewed: June 15, 2021

Included In Certifications

This course is included in the following Certification Programs:

28 CoursesMastering Management Certification

  1. Preventing Harassment, Abusive Behavior, Bullying, And Discrimination In The Workplace 2020 Update – 2 hour training
  2. The Art and Science of Interviewing
  3. Investigating a Complaint of Inappropriate Behavior in The Workplace
  4. Understanding Our Unconscious Biases
  5. Americans With Disabilities Act (ADA) Management’s Role
  6. Management Providing Safety and Better Ergonomics
  7. Maintaining a Culture of Innovation and Creativity
  8. Managing Passive People
  9. Resolving Workplace Conflict and Dealing with Different/Difficult People in 2020 and Beyond
  10. Group Decision Making and Problem Solving
  11. Company Culture: Creating and Maintaining the Best
  12. Part I: Cultural and Behavioral Information for Business in an International – Global Environment
  13. Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment
  14. Effective Time Management and Goal Setting/Delegation
  15. Culture: Inside the Company and Outside the Country
  16. Cognitive Styles (Styles of Thinking, Talking, Giving and Receiving Information)
  17. Finding Success with Teams Working Far Apart
  18. Change Management: The People Side
  19. Effective Workplace Negotiation and Persuasion
  20. Creating Rewards and Recognitions that Get You What You Want to Achieve
  21. Onboarding: From Entry-Level to Senior Executive
  22. Marrying Career Development with Succession Planning
  23. Visibility Enhances Promotability
  24. Delegating Skills for Managers
  25. Assertiveness Skills for Executives, Managers and HR Professionals
  26. How EQ Helps Motivate Your Staff
  27. Effective Meeting Management for Leaders, Managers, and Facilitators
  28. Communication: A Two-Way Process

3 Reviews (7 ratings)Reviews

Anonymous Author
Highly effective overview of the ADA. I especially benefited from the reasonable accommodations discussion.
Member's Profile
Very enjoyable and informative presentation. An excellent refresher on the do's and don'ts on ADA rules.
Anonymous Author
Well done and covered. Would’ve gone over legal more.


Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
  17:02Introduction to Americans With Disabilities Management’s Role
  13:26Reasonable Accommodations
  6:46Emotional Social and Psychological Disabilities
  1:22New Construction or Modifications of Facility
  2:29The Scams
  7:07Do's and Dont's
  00:52Summary and Conclusions
  49:05Americans With Disabilities Management’s Role
  PDFSlides: Americans With Disabilities Management’s Role
  PDFAmericans With Disabilities Management’s Role Glossary/Index