Instructor for this course

If a company’s existence is measured by revenue, then its life blood must be how well it manages accounts receivable.  Many business executives say that a sale isn’t a sale until the money has been collected.  

This course examines best practices in accounts receivable management.  Accounts receivable management is associated with both credit and collections.  These important functional areas work with sales as well as treasury and bank vendors to ensure the maximum realization of cash from sales revenue.

While a good credit function holds the key to “safe sales”, those sales for which you will be paid, the best accounts receivable management will also find a way to take riskier sales and minimize that risk wherever possible through credit insurance or other arrangements.  Best practices dictate that sales and accounts receivable work hand-in-hand to maximize good sales opportunities, ensure that order processing and invoicing is controlled and timely and that pricing is up-to-date and accurate. 

A properly managed accounts receivable function also has significant impact on the organization’s overall cash flow.  Best practices dictate that accounts receivable management ensures that there are diverse customer payment methods available, payments are processed timely and accurately and the process is controlled to ensure that all amounts due are timely paid.

This course explores each functional area, starting with the sales function, and the best practices that relate to accounts receivable management.  Credit and collections will each be discussed followed by accounts receivable management administrative best practices, which will include portfolio review, internal controls and payment application.   Banking best practices as they relate to accounts receivable management will be explored last.

Learning Objectives

  • Recognize the importance of the billing, pricing and credit memo processes to accounts receivable best practices
  • Identify customer credit evaluation techniques
  • Discover how to use the Altman Z score and other ratios in evaluating customers
  • Recognize non-traditional methods to secure customer payment
  • Recognize best practices of the collection function
  • Recognize the importance of internal controls with the payment application function
Last updated/reviewed: June 9, 2021

7 Reviews (35 ratings)Reviews

Member's Profile
I liked the detail on the topics. I think that a better overview or tbale of contents at the beginning would be helpful. Also think it would be good to bold words that are in the glossary.
Anonymous Author
I prefer questions that are said in the positive vs negative. There were a number of test questions that asked to identify what was "NOT" the right choice.
Member's Profile
Good course giving a brief overview of the the accounts receivable function for small to mid size business.
Anonymous Author
I prefer the video lectures but this PDF was pretty good and I was able to quickly pass the exam with it.
Member's Profile
I prefer video courses.. This course was pretty basic, but still contained a lot of valuable info :)
Anonymous Author
useful information that we can actually apply in the business
Anonymous Author
Great Course. REally covered the essentials of A/R.


Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
Course Materials
  PDFAccounts Receivable Best Practices for Small to Medium Sized Commercial Entities