Instructor for this course
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Outstanding organizations have unique cultures and characteristics. They understand how important each employee is to their organization.

For example, have any complainers in your organization? Of course! But what I’ve found as I've worked with great organizations is that they don’t tolerate criticism unless it is constructive...unless there is a commitment to authentically examine issues, look for solutions, find the facts, and exhibit the courage to question assumptions and have tough conversations.

As I examined successful organizations - Fortune 500 organizations, small, medium and large companies, non-profit, for-profit organizations, education, healthcare - you name it! -  it was amazing to see how the presence of a few characteristics made it that much easier to engage in additional characteristics demonstrating a synergistic, dynamic relationship. This course shows you how to examine where your organization stands and offers opportunities for employees to have productive conversations on how they can contribute to a successful culture.

Learning Objectives

  • Identify characteristics of engaged employees
  • Identify the goals of authentic communication and dialogue
  • Discover the advantages of engaging in healthy conflict
  • Identify the one question that will safely invite feedback and will have a positive individual and organizational impact
  • Explore characteristics of a trusting, authentic organizational culture
Last updated/reviewed: September 18, 2018

18 Reviews (45 ratings)Reviews

4
Member's Profile
This course provides insight into the components of a good and successful organization. The topics were well presented and organized. I like how one characteristic ties into another, thus creating a synergy. Trust is essential to authentic communication and vice versa. However, employee engagement, to me, appears to be the most important factor in any organization. There should be a caveat about being "brutally honest." It depends on the type of organization you work for. This may well be practiced in the private sector, but when you work for a government or a public agency, harsh words have consequences. You can't even be completely honest without offending a co-worker; conversely, management would be wise not to be overly critical of staff so as to trigger a grievance or union complaint.
5
Member's Profile
An informative and useful course on managing- generally speaking. It provides a blueprint on how to effectively handle an organization. A great course overall
5
Member's Profile
Great insights and practical information! The supporting information is going into my portable resource file for future reference.
5
Member's Profile
This should be a required course. Great information about teamwork that I will be using as a future reference.
5
Member's Profile
Great content and much more in-depth and wide-ranging than you would anticipate. Highly recommended.
5
Member's Profile
It provided a lot of insight. I use some of the points made here at my company.
4
Member's Profile
Interesting course. I learned some things I hadn't considered previously.
4
Member's Profile
This course was engaging and I learned a lot about successful cultures.
5
Anonymous Author
Very interesting and a lot of important takeaways.
5
Anonymous Author
Great course! Very interesting and presented well.
5
Anonymous Author
Good overview for grading your own organization.
5
Anonymous Author
Easy to understand. To the point.
5
Anonymous Author
Good positive ideas for success.
4
Anonymous Author
Great examples.
5
Anonymous Author
Great course.
5
Anonymous Author
great course
5
Member's Profile
Enjoyed!
5
Member's Profile
Good

Prerequisites

Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course. 

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  7:42Introduction to 5 Characteristics of Successful Organizations
5 Characteristics of Successful Organizations
  13:43Engaged Employees
  9:54Authentic Communication
  11:23Authentic Communication (Continued)
  5:40Compelling Mission
  12:56Healthy Conflict
CONCLUSION
  12:14Trust and Course Conclusion
Continuous Play
  1:13:315 Characteristics of Successful Organizations
SUPPORTING MATERIALS
  PDFSlides: 5 Characteristics of Successful Organizations
  PDF5 Characteristics of Successful Organizations Glossary/Index
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM