Instructor for this course
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Outstanding organizations have unique cultures and characteristics. They understand how important each employee is to their organization.

For example, have any complainers in your organization? Of course! But what I’ve found as I've worked with great organizations is that they don’t tolerate criticism unless it is constructive...unless there is a commitment to authentically examine issues, look for solutions, find the facts, and exhibit the courage to question assumptions and have tough conversations.

As I examined successful organizations - Fortune 500 organizations, small, medium and large companies, non-profit, for-profit organizations, education, healthcare - you name it! -  it was amazing to see how the presence of a few characteristics made it that much easier to engage in additional characteristics demonstrating a synergistic, dynamic relationship. This course shows you how to examine where your organization stands and offers opportunities for employees to have productive conversations on how they can contribute to a successful culture.

Learning Objectives

  • Identify characteristics of engaged employees
  • Identify the goals of authentic communication and dialogue
  • Discover the advantages of engaging in healthy conflict
  • Identify the one question that will safely invite feedback and will have a positive individual and organizational impact
  • Explore characteristics of a trusting, authentic organizational culture
Last updated/reviewed: November 7, 2019

54 Reviews (155 ratings)Reviews

4
Member's Profile
This course provides insight into the components of a good and successful organization. The topics were well presented and organized. I like how one characteristic ties into another, thus creating a synergy. Trust is essential to authentic communication and vice versa. However, employee engagement, to me, appears to be the most important factor in any organization. There should be a caveat about being "brutally honest." It depends on the type of organization you work for. This may well be practiced in the private sector, but when you work for a government or a public agency, harsh words have consequences. You can't even be completely honest without offending a co-worker; conversely, management would be wise not to be overly critical of staff so as to trigger a grievance or union complaint.
5
Member's Profile
This is a great course and I plan to revisit it. The instructor provides good insight into why organizations are dysfunctional and how to move forward to a better functioning organization. I like how the instructor provides examples and simulates role playing to highlight his point.
5
Member's Profile
I enjoyed this course because it shows that conflict should not be avoided in an organization. Conflict can bring to light different view points, and actually increase moral and productivity when approached in a positive manner. Anyone can benefit from this course.
5
Member's Profile
This course really breaks down what it takes to keep your organization authentic and truly serving its customers. Anybody who wants to get on track, stay on track or find their current business track should take this powerful course.
5
Member's Profile
I really like this speaker. His advice on management and healthy organizations really hits the spot for me. I need to work on a few of these things, especially when it comes to health conflict and not avoiding it. This was great!
5
Member's Profile
I really enjoy this instructor. He does a great job of explaining the subject matter in a fun and interesting way. This course contains some really great topics that will get you thinking.
4
Member's Profile
Neil related the information in a way that was easily understood and turned into a take away that I could use for self assessment and use with my direct reports.
4
Member's Profile
As I was completing this course I identified a couple of concepts that I can utilize in my current position to strengthen our HR and Payroll team's relationship.
5
Member's Profile
An informative and useful course on managing- generally speaking. It provides a blueprint on how to effectively handle an organization. A great course overall
5
Anonymous Author
Neil is one of the best speakers in the business! This is an engaging course and full of great ideas to help make your company's culture the best it can be,
5
Member's Profile
I found the instructor very engaging and found useful information that I am going to apply in my workplace. I really feel I got a lot out of this course.
5
Anonymous Author
Yet again another great course by Neil. He presents the content in an interesting way and he always gives me some good takeaway items for his courses.
5
Member's Profile
I enjoyed this course very much. The discussion of the nuances that undermine or strengthen an organization was well stated and clearly explained.
4
Anonymous Author
This is a great course. The topics presented are very well organized and the instructor is very engaging. A lot of valuable inputs were provided.
5
Anonymous Author
This is a very interesting course. Neil is a great speaker and has enthusiasm for the topic. Very good practical information and examples.
5
Member's Profile
Great insights and practical information! The supporting information is going into my portable resource file for future reference.
5
Member's Profile
Neil uses real world examples in the presentation which I was able to relate to very easily. The material was very well laid out.
5
Member's Profile
I found this course thought-provoking and informative, and I will use these points in my future professional growth. Thanks!
5
Anonymous Author
5 characteristics of successful organizations was instructive in its presentation of how to build an effective organization.
5
Member's Profile
This should be a required course. Great information about teamwork that I will be using as a future reference.
5
Member's Profile
I really enjoyed this course. It gave me concrete examples of inviting productive dialogue with my colleagues.
3
Anonymous Author
Helpful reminders in organizational dynamics; teams are critical to an organization's overall success.
5
Member's Profile
Great content and much more in-depth and wide-ranging than you would anticipate. Highly recommended.
5
Member's Profile
This course is a great way to learn how to approach healthy discussions and a positive work culture.
5
Anonymous Author
Well structured and presented course. Good course for novices and a good review course for others.
4
Anonymous Author
Excellent explanation of the characteristics of a successful organization with examples of each.
5
Anonymous Author
Great information for work life & personal life. These areas most everyone can improve in.
5
Member's Profile
Thank you for the information. I find your management training session very enlightening.
5
Member's Profile
Interesting content and an engaging instructor. Doesn't just read verbatim from slides.
5
Anonymous Author
Great course! This is something that everyone can find beneficial in their daily work.
5
Member's Profile
I really enjoy Neils presentations. Very fun guy to listen to and has great stories.
5
Anonymous Author
Great tips and skills to encourage engagement and open conversation in the workplace
5
Member's Profile
It provided a lot of insight. I use some of the points made here at my company.
5
Member's Profile
Easy to understand, good wording and the final test is pretty straight forward...
4
Member's Profile
helpful lesson for working to make an department, or organization successful
4
Member's Profile
Interesting course. I learned some things I hadn't considered previously.
4
Member's Profile
This course was engaging and I learned a lot about successful cultures.
5
Member's Profile
I love quotes, I gathered some great quotes to live by from this class.
4
Anonymous Author
very good overall look at corporate culture and how to improve it
5
Anonymous Author
great material and great course. Will definitely recommend.
5
Member's Profile
Fairly obvious characteristics but always a good reminder.
4
Member's Profile
Enjoyed coursework. High level with some critical detail.
5
Anonymous Author
Instructor told stories and provided helpful examples!
5
Anonymous Author
Very interesting and a lot of important takeaways.
5
Member's Profile
Small or large, these are important considerations.
5
Anonymous Author
Great course! Very interesting and presented well.
5
Anonymous Author
Good overview for grading your own organization.
5
Anonymous Author
Easy to understand. To the point.
5
Anonymous Author
Good positive ideas for success.
4
Anonymous Author
Great examples.
5
Anonymous Author
Great course.
5
Anonymous Author
great course
5
Member's Profile
Enjoyed!
5
Member's Profile
Good

Prerequisites

Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course. 

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  7:42Introduction to 5 Characteristics of Successful Organizations
5 Characteristics of Successful Organizations
  13:43Engaged Employees
  9:54Authentic Communication
  11:23Authentic Communication (Continued)
  5:40Compelling Mission
  12:56Healthy Conflict
CONCLUSION
  12:14Trust and Course Conclusion
Continuous Play
  1:13:315 Characteristics of Successful Organizations
SUPPORTING MATERIALS
  PDFSlides: 5 Characteristics of Successful Organizations
  PDF5 Characteristics of Successful Organizations Glossary/Index
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM