5 Ways HR Can Support Remote Employees

Illumeo Customer Success's Profile

In today’s professional environment an ever-increasing number of organizations are newly hiring or transitioning current employees to a remote work setting. As with all employees, your company’s Human Resources (HR) department has an important role to play in creating a remote work experience that is positive for everyone in your organization. Use the five tips below to bring intentionality and adaptability to every step of your remote workforce that will set your company apart from the competition!

1) Set Clear Expectations

From the beginning of the hiring process through on-boarding and employee retention, ensure that remote employees are given clear expectations for every aspect of their job. In addition to a complete job description, remote employees need to know your organization’s approach to standard work hours, optimal communication methods, and the technology they will need to use in their job. 

2) Promote communication and connection

When employees don’t share a physical space, consistent and open communication becomes even more important to set a positive company culture. Your HR department can help set the tone by introducing yourself and your role to all remote employees and offering clear communication processes so they aren’t left wondering who to contact with questions and concerns.

3) Invest in employee well-being

Hopefully, your HR department is already invested in supporting the physical and mental health of your employees. HR has a unique ability to foster a supportive remote work environment by investing in policies and benefits that heighten the satisfaction and engagement of all your employees. Regularly review and update your company’s policies and procedures to ensure they promote flexibility and allow your employees to take charge of their physical and mental health, and maintain a healthy work/life balance. 

4) Support professional growth and education

Foster a culture of continued learning in your organization by offering regular opportunities for professional development and skill enhancement that encourages both organizational and personal professional success. Offering online training and certifications programs can be especially important for remote workers and can enhance the abilities of both your employees and your organization.

5) Listen and respond to employee feedback

Avoid the trap of “out of sight, out of mind” by scheduling regular check-in opportunities and performance reviews with remote employees. Prioritize soliciting employee feedback during these meetings and encourage your organization to actively respond to the needs that arise. Successful remote work often includes out-of-the-box thinking from both employees and employers. An organization that proves itself to be adaptable and responsive to the needs of its remote workforce will have the greatest chance of hiring and retaining motivated and engaged employees that are a great fit for your business.

Here at Illumeo, we know that creating a positive experience for your remote employees is an important part of your organization’s success. Just like you, we value innovation and adaptability to meet the needs of a growing remote workforce. Illumeo offers a wide range of online trainings, certification courses, and skill development webinars that can benefit your employees and your organization, no matter where they are located around the globe.