Contact Info
- 96 Queen Park, Los Vegas, USA
- +1 800 555 44 00
- mail@illumeo.com
- Office Hrs: Today 9.00am to 6.00pm
This section describes the terms and conditions that govern your use of certain Illumeo.com digital products, including Illumeo.com and any mobile applications.
We may change, add or remove portions of these Terms and Policies at any time, which shall become effective immediately upon posting. It is your responsibility to review these Terms of Service prior to each use of the Site and by continuing to use this Site, you agree to any changes.
These terms and policies have been made in and shall be construed and enforced in accordance with California law. Any action to enforce these Terms and Policies shall be brought in the state or federal courts located in California.
Correspondence should be sent to info@illumeo.com
This is a Legally Binding Agreement
This ILLUMEO User Agreement was initially adopted September 9, 2016.
By accessing, viewing, downloading or otherwise using the ILLUMEO™ website or any webpage or feature available through Illumeo, any information provided as part of the Illumeo services, or any related emails or services (hereinafter collectively “Illumeo” or the “Service”), or by clicking “Join Illumeo” during the registration process, you conclude a legally binding agreement with Illumeo, Inc. (“we”) based on the terms of this Illumeo User Agreement (“Agreement”) and become an Illumeo user (“User”). If you are using Illumeo on behalf of a company or other legal entity, such entity should have a separate agreement with Illumeo, but you are nevertheless individually bound by this Agreement. If you do not want to be bound to this Agreement, do NOT join Illumeo as a registered user and do not access, view, download or otherwise use any Illumeo webpage, information or services whether as a registered or an unregistered user.
Please read this Agreement carefully. By becoming a User, you acknowledge that you have read and understood the terms and conditions of this User Agreement and that you agree to be bound by all of its provisions.
We may modify, replace, refuse access to, suspend or discontinue Illumeo, partially or entirely, or change and modify terms of this User Agreement or any other terms concerning use of Illumeo at any time and from time to time, without notice, in Illumeo’s sole discretion. All of these changes shall be effective upon their posting on our site or by email communication to you. We reserve all rights not expressly granted to you under this User Agreement, including, without limitation, title, ownership, intellectual property rights, and all other rights and interest in Illumeo and all related items.
1. Your Obligations — What You Must Do
Comply with laws and this Agreement: You must comply with this Agreement as it may be amended from time to time, Illumeo’s Privacy Policy, Legl Disclaimer, Refund Policy, Event Registration Policy, any notices provided by Illumeo from time to time, and all applicable laws.
Illumeo is an online interactive computer service which provides a platform for professional development. You assume all risk in relying on any Content existing on or delivered via the Illumeo website, services and all related tools and services in any form in which they may be delivered (the “Content”). Illumeo makes no representations or warranties concerning the Content including, without limitation, the accuracy or legal sufficiency thereof, or Illumeo’s compliance with any requirements that may be imposed on you by third parties, by law or otherwise concerning any Content you use.
Illumeo has no obligation to verify the identity of any Users when they are connected to the site, to supervise the Content which has been provided by Users, or to remove any Content for any reason. No actions by Illumeo in responding to any User communications concerning Content, or editing or removing any Content, shall give rise to any obligation of Illumeo concerning any Content. Our current procedure related to personally identifiable information collected through Illumeo is contained in our Privacy Policy and we may update our policies and procedures from time to time at our sole discretion. Should you believe that someone is misusing or otherwise appropriating your information, you must immediately inform Illumeo.
Do not rely on this site for business, professional or career decisions: Although Illumeo provides webinars, training courses, white papers and more, such information should not be relied upon for making business, professional, career or any other decision. Your specific circumstances will not be known by the person that is providing insights on the site or via Content. In any case, the information on this site is simply one form of data you can gather in any decision process, and you should get direct, professional help to solve your issues and not rely on Content read or viewed on this website. Illumeo and all of its Content providers will not be held responsible should you make decisions based on the information you gather on this website.
License and warrant your submissions: You own the information you provide Illumeo under this Agreement, and may request its deletion at any time, unless you have shared information or content with others and they have not deleted it, or it was copied or stored by other users. Illumeo can not control search engines (such as Google) and thus may not be able to remove your content from search engines or any other websites that may collect and archive content from websites such as Illumeo.com.
Keep your password secure: Keep your password confidential, do not use other Users’ accounts and do not let others use your account; you are responsible for anything that happens through your account — until you notify us of a breach (service@illumeo.com), close down your account or prove that your account security was compromised due to a fault of our systems. You are prohibited from selling, trading or otherwise transferring your Illumeo account or any information therein to another party or charging anyone for access to any portion of Illumeo, or any information therein.
Service Eligibility. You represent and warrant that you (a) are not under the age of 18; (b) have not previously been suspended or removed from Illumeo; (c) are not a direct competitor of Illumeo nor are affiliated in any way with a direct competitor; (d) do not have more than one Illumeo account at any given time; and (e) have full power and authority to enter into this Agreement and in doing so will not violate any other agreement to which you are a party.
Pay Fees and Taxes: If you purchase or subscribe to any products or services that we offer for a charge, you will pay the applicable fees (including, without limitation, monthly fees for premium accounts) as they become due plus all related taxes and reimburse us for any collection costs including, without limitation, reasonable attorneys fees and court costs and interest for any overdue amounts.
Indemnify us: You hereby indemnify us and agree to hold us, and our owners, managers, employees and agents, and their respective successors and assigns, harmless from any and all damages, losses and costs (including, but not limited to, reasonable attorneys’ fees) related to third party claims, charges or investigations, caused by (a) your reliance for any purpose of any Content posted on the Illumeo website, or (b) any activity in which you engage on or through Illumeo.
Notify us of acts contrary to this Agreement: If you believe that you are obligated to act contrary to this Agreement under any mandatory laws, you shall provide to us, 30 days before you act contrary to this Agreement, written notice describing the action you propose to take and the laws or other basis on which you believe such action is obligated, to allow us to assess whether we may, at our sole discretion, provide an alternative remedy for the situation.
Export Control: Your use of the Illumeo site, software, and services is subject to export and re-export control laws and regulations, including the Export Administration Regulations (“EAR”) maintained by the United States Department of Commerce and sanctions programs maintained by the Treasury Department’s Office of Foreign Assets Control. You have no right to copy, transfer or otherwise dispose of any part of the Service. You shall not, directly or indirectly, sell, export, re-export, transfer, divert, or otherwise dispose of any software or service that is part of the Service to any end-user without the prior written consent of Illumeo and without obtaining any required authorizations from the appropriate government authorities. You also warrant that you are not prohibited from receiving US origin products, including services or software.
Privacy: You are subject to, and should carefully read, our Privacy Policy before deciding to become a User of Illumeo.
2. What You May Do
On the condition that you continue to comply with all your obligations under this Agreement, we grant you a limited, revocable, nonexclusive, nonassignable, nonsublicenseable right to access, through a generally available web browser (but not any scraping, spidering, crawling or other technology or specialist software used to harvest data) to view information that we provide or is provided on Illumeo webpages or in any way via the Illumeo site as we intend such information to be used, and only in accordance with this User Agreement, and any additional specific terms of use or disclaimers that are posted on the Illumeo website or are otherwise made available to you. You may submit information to us at your own risk of loss and subject to your indemnification obligations under this Agreement. We grant you no other rights, implied or otherwise, and reserve all rights not expressly granted under this User Agreement.
3. What You May Not Do
As a condition to access Illumeo, you agree you may not do any of the following:
4. Illumeo’s Rights and Obligations
The purpose of Illumeo is to provide a platform, or online computer service, for facilitating professional knowledge exchange. Any other use of Illumeo is strictly prohibited and is a violation of this Agreement.
We allow you to access Illumeo as it may exist and be available on any given day subject to this User Agreement. Illumeo may update, improve, discontinue and change its services and offerings, at any time and from time to time, in Illumeo’s sole discretion. We have no other obligations, except as expressly stated in this Agreement.
Illumeo reserves the right to withhold, remove and or discard any Content available as part of your account with or without notice at any time and from time to time, in Illumeo’s sole discretion. For avoidance of doubt, Illumeo has no obligation to store, maintain or provide you a copy of any Content that you provide when using the Services.
Illumeo reserves the right to close, suspend or otherwise restrict access to any User account at any time and from time to time at Illumeo’s sole discretion for any reason or for no reason and without prior notice.
You acknowledge and agree that we may send you important information and notices regarding Illumeo by posting on the Illumeo website, by email or through other means. You acknowledge and agree that we shall have no liability associated with or arising from your failure to maintain accurate contact or other information, including, but not limited to, your failure to receive critical information about Illumeo, and that you allow Illumeo to update you profile data using third party data sources so that we may keep your professional profile information current. You acknowledge, consent and agree that we may access, preserve, and disclose your registration and any other information you provide if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to , among other things: (a) comply with legal process; (b) enforce this Agreement; (c) respond to claims of a violation of the rights of third-parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of Illumeo, its Users and the public. Further, you acknowledge and agree that Illumeo may use information you have shared with us, including but not limited to your title, industry, geography and other User-provided information, to provide you with targeted ads that you may find more pertinent than untargeted ads.
By registering for any Event, or downloading any Illumeo-created content, including but not limited to white papers, videos, customer testimonials, e-books, on-demand webinars, product data sheets, case studies, infographics, analyst reports, event recordings and the like (collectively the “Sponsor Content”) on the Illumeo Site, you agree that Illumeo may use your provided contact information to inform you of various products and services Illumeo offers or is considering to offer to you or other Users. If you do not agree to the foregoing, please do not register for the Event or download the Content.
Illumeo and may include or automatically produce links to third party web sites (“Third Party Sites”), for example, via a blog. Illumeo is not responsible for and does not endorse any advertising, products or other materials or content on or available from such web sites or resources. Illumeo may also include articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). If you decide to leave Illumeo and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering procedures, of any site to which you navigate from Illumeo or relating to any applications you use or install from the site.
5. Disclaimer
SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN CONTRACTS WITH CONSUMERS AND AS A RESULT THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.
ILLUMEO AND ALL CONTENT PROVIDED ON ILLUMEO.COM IS PROVIDED “AS IS”. DO NOT RELY ON ILLUMEO, ANY INFORMATION THEREIN, OR ITS CONTINUATION. ILLUMEO DISCLAIMS ANY AND ALL IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT AND ANY WARRANTIES ARISING OUT OF CONDUCT OR TRADE PRACTICE.
IF YOU ARE DISSATISFIED OR HARMED BY ILLUMEO OR ANYTHING RELATED TO ILLUMEO, YOU MAY LEAVE ILLUMEO AND TERMINATE THIS AGREEMENT IN ACCORDANCE WITH SECTION 7 HEREOF AND SUCH TERMINATION SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY.
ILLUMEO IS NOT RESPONSIBLE, AND MAKES NO REPRESENTATIONS OR WARRANTIES, FOR THE DELIVERY OF ANY MESSAGES, POSTING OF ANSWERS, OR TRANSMISSION OF, ANY CONTENT SENT OR DISPLAYED THROUGH ILLUMEO TO ANYONE. IN ADDITION, ILLUMEO NEITHER WARRANTS NOR REPRESENTS THAT YOUR USE OF ILLUMEO WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES.
ILLUMEO DOES NOT HAVE ANY OBLIGATION TO VERIFY THE IDENTITY OF THE PERSONS PURCHASING OR SUBSCRIBING TO ITS SERVICES, NOR DOES IT HAVE ANY OBLIGATION TO MONITOR THE USE OF ITS SERVICES BY OTHER USERS OF THE COMMUNITY.
ILLUMEO DOES NOT GUARANTEE THAT THE SERVICES WHICH IT PROVIDES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS IN FUNCTIONING. IN PARTICULAR, OPERATION OF ILLUMEO MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR TECHNICAL IMPROVEMENTS. ILLUMEO DISCLAIMS ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING. FURTHERMORE, ILLUMEO DISCLAIMS ALL LIABILITY FOR ANY MISFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE ILLUMEO.COM SITE DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES LINKED TO THE INTERNET, THE INTERNET SERVICE PROVIDER, OR ANY OTHER REASON UNRELATED TO ILLUMEO.
6. Limitation of Liability
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY IN CONTRACTS WITH CONSUMERS AND AS A RESULT THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.
NEITHER ILLUMEO, INC NOR ANY OF ITS AFFILIATES, EMPLOYEES, OWNERS, OR MANAGERS (“ILLUMEO AFFILIATES”) SHALL BE LIABLE FOR ANY DAMAGES TO YOU (1) IN EXCESS OF $100 IN THE AGGREGATE FOR ANY AND ALL CLAIMS, OR (2) FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OR LOSS OF USE, PROFIT, REVENUE OR DATA TO YOU OR ANY THIRD PERSON ARISING FROM YOUR USE OF THE SERVICE, ANY PLATFORM APPLICATIONS OR ANY OF THE CONTENT OR OTHER MATERIALS ON, ACCESSED THROUGH OR DOWNLOADED FROM ILLUMEO EVEN IF ILLUMEO IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATION OF LIABILITY SET FORTH IN THE PRECEDING SENTENCE SHALL APPLY REGARDLESS OF WHETHER YOU BASE YOUR CLAIM ON CONTRACT, TORT, STATUTE OR ANY OTHER LEGAL THEORY, WE KNEW OR SHOULD HAVE KNOWN ABOUT THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS AND EXCLUSIONS OF LIABILITY SHALL ALSO APPLY TO ANY PROFESSIONAL-CLIENT COMMUNICATION, RELATIONSHIP, OR REPRESENTATION WITH ANY PROFESSIONAL OR CLIENT IDENTIFIED THROUGH YOUR USE OF ANY SERVICES, OR RELATING TO PROFESSIONAL ADVICE OR INFORMATION YOU RECEIVE, VIEW, ACCESS, OR OTHERWISE OBTAIN VIA ANY SERVICES, AND ANY USE OF OR RELIANCE UPON SAID INFORMATION OR ADVICE IS SOLELY AND ENTIRELY AT YOUR OWN RISK.
THE LIMITATIONS OF LIABILITY AND DISCLAIMERS SET FORTH IN THIS AGREEMENT ARE MATERIAL BARGAINED FOR ELEMENTS OF THIS AGREEMENT AND ILLUMEO WOULD NOT HAVE PROVIDED THE SERVICE WITHOUT SUCH LIMITATIONS OR DISCLAIMERS.
7. Termination
You may terminate this Agreement, for any or no cause, at any time, with written notice to Illumeo which shall be effective upon Illumeo processing such notice and your cessation of use of Illumeo. Illumeo may terminate this Agreement for any or no cause, at any time, with or without notice, which shall be effective immediately or as may be specified in the notice. For avoidance of doubt, your access to any Premium Services may be terminated only by Illumeo or the party paying for such services.
Illumeo may, at its sole discretion, limit access to the Service and/or terminate the memberships of any Users who infringe or who are accused of infringing any intellectual property rights of others, whether or not there is any repeat infringement.
8. Consequences of Termination
Upon termination, you lose access to Illumeo. The terms of this Agreement shall survive any termination, except Sections 2 and 3 hereof.
9. California Law and Arbitration
Choice of Law and Interpretation: The Agreement and any disputes with us or any Illumeo Affiliate arising out of or relating to this Agreement or Illumeo (“Disputes”) shall be governed, to the maximum extent permitted by law, by the laws of either the state in which you reside or the state in which you are located when using the Web Site without giving any effect to such state’s principles governing conflicts of laws, excluding conflicts of law principles and excluding the United Nations Convention on Contracts for the International Sale of Goods. The American Law Institute Principles of the Law of Software Contracts shall not be used to interpret any of the provisions of this Agreement.
Agreement to Arbitrate and Pay Attorneys’ Fees: Any Disputes shall be resolved by final and binding arbitration under the rules of the American Arbitration Association, to be held in San Jose, California, in English, with a written decision stating and legal reasoning issued by the arbitrator(s) at either party’s request, and with arbitration fees and reasonable attorneys’ fees of both parties to be borne by the party that ultimately loses. At the request of any party, arbitrators, attorneys, parties to the mediation or arbitration, witnesses, experts, court reporters, or other persons present at a mediation or arbitration shall agree in writing to maintain the strict confidentiality of the proceedings.
Exception from Arbitration Agreement: Subject to Section 10, either party may obtain injunctive relief (preliminary or permanent) and orders to compel arbitration or enforce arbitral awards in any court of competent jurisdiction.
10. General Terms
Severability: If any provision of this Agreement is found to be invalid or unenforceable under mandatory laws of a particular jurisdiction, such provision shall be interpreted as to give maximum effect to its intended purpose and this shall not affect the validity or enforceability of (a) such provision under the laws of any other jurisdiction, or (b) any other provision of this Agreement.
Notices: We may notify you via postings on www.Illumeo.com, email, or any other communications means to contact information you provide to us. You may also notify us via email at Legal@illumeo.com or via mail or courier at Illumeo, Inc., Attn: Legal Department, 1608 W Campbell Av #221, Suite 1215, Campbell, CA, 95008, USA; any notices that you provide without compliance with this Section on Notices shall have no legal effect.
Entire Agreement: You agree that this Agreement constitutes the entire, complete and exclusive agreement between you and us regarding the Service and supersedes all prior agreements and understandings, whether written or oral, or whether established by custom, practice, policy or precedent, with respect to the subject matter of this Agreement.
Amendments to this Agreement: We reserve the right to modify, supplement or replace the terms of this Agreement, effective upon posting at www.Illumeo.com or otherwise notifying you by electronic mail. IF YOU DO NOT WANT TO AGREE TO CHANGES TO THIS AGREEMENT, YOU MUST DISCONTINUE USE OF ILLUMEO.
No informal waivers, agreements or representations: Our failure to act with respect to a breach by you or others does not waive our right to act with respect to that breach or subsequent similar or other breaches. Except as expressly and specifically contemplated by this Agreement, no representations, statements, consents, or waivers by Illumeo shall be deemed legally binding on Illumeo, unless documented in a physical writing hand signed by a duly appointed officer of Illumeo.
No Injunctive Relief: In no event shall you seek or be entitled to rescission, injunctive or other equitable relief, or to enjoin or restrain the operation of the Service, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service.
Assignment and Delegation: You may not assign or delegate any rights or obligations under this Agreement and any purported assignment and delegation shall be ineffective. We may freely assign or delegate all rights and obligations under this Agreement, fully or partially. We may also substitute, effective upon notice to you, any third party that assumes our rights and obligations under this Agreement.
11. Professional-to-Client Relations
The Services may from time to time include the ability for you to submit questions to certain types of professionals, including but not limited to attorneys and accountants (the “Professional Members”), and even request that specific professionals respond to your questions. A communications exchange within that aspect of the Services may give rise to a professional-to-client relationship, such as an attorney-client relationship, or representation of limited scope and duration between you (the “client”) and the professional that responds to your submitted question.
The Professional Members are not employed by Illumeo. No such information contained on the Website or provided through the Services, constitutes an endorsement of any particular professional or a guarantee of any personal and professional qualities or characteristics of a professional or any advice or opinion he or she may render. Illumeo does not verify nor warrant or guarantee that every individual who holds him or herself out as a professional is in fact registered to provide professional advice in the jurisdictions which he or she may claim.
This website is not intended to create, and does not create, a professional-to-client relationship including but not limited to attorney-client, auditor-client or any advisor-client relationship, and are not subject to standards or requirements of confidentiality and/or privilege associated therewith, nor does it ensure confidentiality between you and Illumeo or between any of its users, and you should not act or rely on any information in this website.
However, if a professional-to-client relationship does arise through any Services, the scope and duration of any professional-to-client relationship or representation between the Professional Member and client arising through an exchange of communication via the Services is limited by the subject matter and nature of the exchange. The scope of this limited professional-to-client relationship or representation extends only to the substance of the submitted question. The Professional Member is under no duty to further investigate, follow-up, review, pursue, take further action, or to continue to represent the client. The duration of such professional-to-client relationship or representation is presumed to end as soon as the responding Professional Member provides their last answer or follow-up communication in the exchange. You acknowledge and understand that in limited circumstances, Illumeo may be required or permitted by law to disclose such communications.
If an attorney-client relationship does arise through any Services, the scope and duration of any attorney-client relationship or representation between the attorney and client arising through an exchange of communication via the Service is limited by the subject matter and nature of the exchange. The scope of this limited attorney-client relationship or representation extends only to the substance of the submitted question. The Professional Member is under no duty to further investigate, follow-up, review, pursue, take further action, or to continue to represent the client. The duration of such attorney-client relationship or representation is presumed to end as soon as the responding attorney provides the last answer or follow-up communication in the exchange.
As an attorney or any other professional, you agree and understand that any malpractice liability which may result from your use or provision of any Services is your sole responsibility and hereby waive, absolve, indemnify, and release Illumeo from any liability, loss, or damage resulting from any malpractice claim arising directly, indirectly, consequentially, or historically from any contact, content, communication, advice, consultation, or representation made using any Services as a conduit. You further agree and understand that in accepting this license, you release, absolve, and indemnify Illumeo from responsibility or liability for loss or damage of any kind, including legal or attorney’s fees, incurred by you or your clients or prospective clients as a result of any conflict of interest.
Claims Regarding Copyright Infringement
Pursuant to the Digital Millennium Copyright Act, 17 U.S.C. sec. 512, Illumeo, Inc has designated an agent to receive notices of claimed copyright infringement. If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide Illumeo, Inc.’s Copyright Agent the following information:
Illumeo, Inc.’s Copyright Agent for Notice of claims of copyright infringement can be reached as follows: by e-mail at abuse@Illumeo.com or by mail at:
Illumeo, Inc.
ATTN: Copyright Agent
1608 W Campbell Av #221, Suite 1215, Campbell, CA, 95008, USA
Upon receipt of the written notification containing the information as outlined in 1 through 6 above:
Counter-Notification:
If the alleged infringer believes that a notice of copyright infringement has been wrongly filed against it and it would like to submit a counter-notification, it may file a Counter-Notification in Response to Claim of Copyright Infringement with Illumeo, Inc.’s Copyright Agent.
To be effective, a Counter-Notification must be a written communication provided to the Illumeo, Inc.’s Copyright Agent for Notice that includes the following information:
Upon receipt of a Counter-Notification containing the information as outlined in 1 through 4 above:
You may want to seek the advice of independent legal counsel before filing a notification or counter-notification.
Notice and Procedure for Making Complaints Regarding Content
To notify Illumeo, Inc. of Content that infringes your rights (other than copyright violations in which case please click here) or is otherwise unlawful (“Specified Content”), you must send a notice to the Illumeo, Inc. Content Complaint Manager by mail, e-mail, or fax, and provide the following information:
When we receive a notice that complies with the above requirements, we will evaluate the information you provided (including, if appropriate, forwarding the notice to, or otherwise contacting the source of the Specified Content), and if appropriate in our judgment, remove or disable access to the Specified Content. In such case, we may notify the source of the Specified Content of your complaint and our action taken. In some cases, if the source of the Specified Content provides us with information indicating that the Specified Content has been removed wrongly, we may reinstate the Specified Content. Our take-down and re-instatement procedures are and remain at our sole discretion.
You may want to seek the advice of independent legal counsel before filing a notice or responding to a notice filed by someone else.
Illumeo, Inc. Content Complaint Manager
Contact information for Illumeo, Inc.’s Content Complaint Manager is as follows:
E-Mail: abuse@Illumeo.com
Mail:
Illumeo, Inc.
ATTN: Counsel
1608 W Campbell Av #221, Suite 1215, Campbell, CA, 95008, USA
Miscellaneous Provisions
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement shall continue in effect. Unless otherwise specified herein, this Agreement constitutes the entire agreement between the user and Illumeo with respect to the Illumeo Web Site and the subject matter hereof and it supersedes all prior and contemporaneous communications and proposals, whether electronic, oral or written, between the user and Illumeo with respect to the Illumeo Web Site. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this Agreement and all related documents be composed and published in English.
Illumeo, Inc., San Jose, California, USA, September 7, 2016.
© Illumeo, Inc. 2016 and thereafter. All rights reserved
Illumeo is not affiliated with any of Google®, Yahoo®, or MSN®. All trademarks and service marks used in this website are the property of their resepective owners.
YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND UNDERSTAND THE RIGHTS, OBLIGATIONS, TERMS AND CONDITIONS SET FORTH HEREIN. BY USING ILLUMEO, YOU EXPRESSLY CONSENT TO BE BOUND BY ITS TERMS AND CONDITIONS. By CHECKING THE CHECKBOX THAT SAYS “I have read, understood, and agree to Illumeo’s User Agreement, Terms of Use and Privacy Policy” AND THEN clicking on the “CREATE NEW ACCOUNT” button, you acknowledge your acceptance of these terms and conditions and form a binding legal contract with ILLUMEO. If you do not accept these terms and conditions, DO NOT CREATE A NEW ACCOUNT.
Account Data | In order to use certain features of our platform, like enrolling in a live webinar, an on-demand course, taking a competency assessment, or generating continuing education credit certificates, you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, professional certifications, and date of birth (to provide you with information about your state’s continuing education requirements and deadlines), and assign you a unique system ID number (“Account Data”). |
Profile Data | You can also choose to provide profile information like a photo, professional bio, or other data. Your Profile Data may be publicly viewable by others depending on the type of user account you hold with us. For example, if your company provides you your Services access, your manager, HR support and others may be able to see this data. |
Professional Designation Data | You can also choose to provide professional designation information like what designations you hold (e.g. CPA, CMA, etc.), what your designation license numbers and dates are, and various information related to your professional designations and reporting/maintaining those designations. We do this so that we can help you manage and maintain information related to your professional designation(s). Your professional designation(s) information may be viewable by others depending on the type of user account you hold with us. For example, if your company provides you your Services access, your manager, HR support and others may be able to see this data. |
Shared Content | Some of the Services let you interact with other users or share content publicly, such as by posting reviews or ratings on a course, asking or answering questions, sending messages to students or instructors. Such shared content may be publicly viewable by others depending on where it is posted. Most of your ratings and questions can be added anonymously if so chosen by users. |
Course Data | When you enroll in and take courses, we collect certain data including which courses, assignments and quizzes you’ve started and completed, your on-platform Q&A exchanges with instructors, the amount of time you spent in a course or exam, your testing scores, and other items submitted to satisfy course requirements. |
Payment Data | If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security reasons, Illumeo does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. That information is solely managed by our payment processing providers. |
Data About Your Accounts on Other Services | We may obtain certain information through your social media or other online accounts if they are connected to your Illumeo account. If you login to Illumeo via LinkedIn or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, or physical location of your access devices. Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us. If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy and other policies of that third party. |
Sweepstakes, Promotions, and Surveys | We may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, phone number, and collected sweepstake, promotion or survey data. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion. The data collected will be used to administer the sweepstake, promotion or survey, including for notifying winners, distributing rewards, and follow-up communications. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page or to social media). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will also apply. |
Communications and Support | If you contact us for support or to report a problem or if you have a question, we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question, in accordance with this Privacy Policy. |
System Data | Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”). |
Usage Data | Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services (“Usage Data”). |
Approximate Geographic Data | An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address. |
Authentication and security |
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Preferences |
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Analytics and research |
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Personalized content |
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Advertising |
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Each User grants Illumeo a license to use the content supplied by each such User for the purposes of disclosure on the Illumeo website.
This license includes, inter alia, the right for Illumeo to reproduce, represent, adapt, translate, digitize, use for advertising purposes, whether commercial or non-commercial, to sublicense or to transfer the content concerning each User (including information, pictures, descriptions, search criteria, etc.) over all or part of the Services and/or in any mailings of Illumeo and in general through any electronic communication media (email, SMS, MMS, WAP, Internet, CD Rom or DVD).
Each User expressly authorizes Illumeo to modify said content in order to conform to the interface or display requirements of the Services or of other communications media as set forth above, and/or to render them compatible with its technical performance or media format in question. These rights are granted throughout the world and for the entire term of this Agreement. The User is prohibited from copying, reproducing or otherwise using the content relating to other Users of Illumeo for any purpose other than for those purposes strictly related to use of the Illumeo services for personal purposes.
Pursuant to the Digital Millennium Copyright Act, 17 U.S.C. sec. 512, Illumeo, Inc. has designated an agent to receive notices of claimed copyright infringement. If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide Illumeo, Inc.’s Copyright Agent the following information:
Illumeo, Inc.’s Copyright Agent for Notice of claims of copyright infringement can be reached as follows: by e-mail at abuse@illumeo.com or by mail at:
Illumeo, Inc.
ATTN: Copyright Agent
99 Almaden Blvd. Suite 975, San Jose, CA, 95113, USA
Upon receipt of the written notification containing the information as outlined in 1 through 6 above:
Counter-Notification:
If the alleged infringer believes that a notice of copyright infringement has been wrongly filed against it and it would like to submit a counter-notification, it may file a Counter-Notification in Response to Claim of Copyright Infringement with Illumeo, Inc.’s Copyright Agent.
To be effective, a Counter-Notification must be a written communication provided to the Illumeo, Inc.’s Copyright Agent for Notice that includes the following information:
Upon receipt of a Counter-Notification containing the information as outlined in 1 through 4 above:
You may want to seek the advice of independent legal counsel before filing a notification or counter-notification.
Notice and Procedure for Making Complaints Regarding Content
To notify Illumeo, Inc. of Content that infringes your rights (other than copyright violations in which case please click here) or is otherwise unlawful (“Specified Content”), you must send a notice to the Illumeo, Inc. Content Complaint Manager by mail, e-mail, or fax, and provide the following information:
When we receive a notice that complies with the above requirements, we will evaluate the information you provided (including, if appropriate, forwarding the notice to, or otherwise contacting the source of the Specified Content), and if appropriate in our judgment, remove or disable access to the Specified Content. In such case, we may notify the source of the Specified Content of your complaint and our action taken. In some cases, if the source of the Specified Content provides us with information indicating that the Specified Content has been removed wrongly, we may reinstate the Specified Content. Our take-down and re-instatement procedures are and remain at our sole discretion.
You may want to seek the advice of independent legal counsel before filing a notice or responding to a notice filed by someone else.
Illumeo, Inc. Content Complaint Manager
Contact information for Illumeo, Inc.’s Content Complaint Manager is as follows:
E-Mail: abuse@illumeo.com
Fax: 650.687.0505
Mail:
Illumeo, Inc.
ATTN: General Counsel
99 Almaden Blvd. Suite 975, San Jose, CA, 95113, USA
Introduction:
The following legal disclaimer (“Disclaimer”) applies to the use of the Chat GPT-powered accounting bot and AI Development Plan Builder provided by Illumeo, Inc.. By using Illumeo AI tools, you agree to comply with this Disclaimer. Please read this Disclaimer carefully before using the tools.
General Information:
1. Illumeo’s AI Search Bot is an AI-powered virtual assistant designed to provide general accounting information and guidance. It is not intended to replace professional accounting advice. The information provided by the Bot is for informational purposes only and should not be considered as a substitute for personalized advice from a qualified accountant or financial professional.
2. The Illumeo AI Development Plan tool is an AI-powered course recommendation engine which helps users select CPE courses. It asks users information about their study interests, job titles, CPA State and number of CPE hours needed to develop a recommended study plan using Chat GPT’s AI engine. All recommendations made by the AI Development Plan tool are not endorsed by Illumeo team. Usage of Illumeo’s AI Development plan is entirely at the User’s discretion.
All questions you ask will be shared with OpenAI.
OpenAI will not utilize user probe data to train its bot but shall retain the data for a maximum of 30 days for abuse and misuse monitoring. Please see OpenAI’s API Data usage policy.
No Professional Relationship:
Using Illumeo AI tools does not create an accountant-client or financial advisor-client relationship between you and Illumeo, Inc.. The information provided by the Bot does not constitute professional accounting advice, and you should not rely solely on the Bot for making financial decisions. Always consult with a qualified professional before making any financial or accounting decisions.
Accuracy and Completeness:
While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy or completeness of the information provided by the AI tools. Accounting regulations and practices may vary by jurisdiction, and the AI tools may not account for specific laws, regulations, or individual circumstances. We recommend verifying the information provided by the Bot with a qualified accountant or financial professional.
User Responsibilities:
You are solely responsible for the use of the AI tools and any actions or decisions based on the information provided by the Bot and AI Development Plan. You understand and acknowledge that Illumeo, Inc. is not liable for any loss, damage, or inconvenience arising from the use or reliance on the Bot or its content.
Third-Party Links and Content:
The Bot may provide links to third-party websites or resources. These links are provided for convenience and informational purposes only. Illumeo, Inc. does not endorse or have control over the content, accuracy, or reliability of these third-party websites or resources. You acknowledge and agree that Illumeo, Inc. is not responsible for any loss or damage resulting from the use of these third-party websites or resources.
No Warranty or Liability:
The Bot is provided on an “as-is” basis without any warranties, express or implied. Illumeo, Inc. disclaims all liability for any errors, inaccuracies, or omissions in the Bot or its content. Illumeo, Inc. will not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of the Bot or its content.
Changes to the Bot and Disclaimer:
Illumeo, Inc. reserves the right to modify, suspend, or discontinue all or any of its AI tools at any time without prior notice. We also reserve the right to update or modify this Disclaimer as needed. It is your responsibility to review this Disclaimer periodically for any changes.
Governing Law and Jurisdiction:
This Disclaimer shall be governed by and construed in accordance with the laws of the State of Delaware, USA. Any legal actions arising out of or in connection with this Disclaimer shall be brought in the courts of the State of Delaware, USA.
By using Illumeo AI tools, you agree to the terms and conditions outlined in this Disclaimer. If you do not agree with any part of this Disclaimer, please refrain from using the Bot.
If you have any questions or concerns regarding this Disclaimer, please contact us at legal@illumeo.com.
The information contained herein is for informational purposes only and is not legal, tax, financial nor other professional advice or counsel. The information may or may not reflect the most current legal, tax, financial, professional or other developments and, accordingly, it is not promised or guaranteed to be correct or complete. Additionally, as laws vary from state to state and are constantly changing, only a lawyer or other certified professional can provide users with specific advice to rely on. Illlumeo is a publisher of general information and not professional advice; Illlumeo is not a law firm, accounting firm, financial advisor or other professional organization with expertise to provide specific advice on a particular topic. Illlumeo is not a substitute for an attorney’s, accountant’s or similar professional’s advice. If you desire or require professional advice, please consult a qualified provider who is licensed in your state. Illlumeo and its users (including users who provide content that is available on the website) expressly disclaim all liability in respect to actions taken or not taken based on any of the contents of this website. You agree that under no circumstances will Illlumeo, its affiliates, or any professional listed on the website (including but not limited to any webinar speakers, course instructors, or blog writers on the site) be responsible for (1) any information contained on or omitted from the website(s), (2) any person’s reliance on any such information, whether or not the information is correct, current or complete, (3) the consequences of any action you or any other person takes or fails to take, whether or not based on information provided by or as a result of the use of the site, (4) any person’s satisfaction with any professional, whether relating to that professional’s competence, diligence, or otherwise, (5) the results of any advice given by or representation from any professional, or (6) the delay, failure or refusal of any professional to respond or consult to you.
You agree that you understand that the professionals who participate in the Service are not affiliated with, employed by or agents of Illumeo. Although Illumeo may require Members, speakers and instructors to provide basic information about themselves to Illumeo (for example, information about the jurisdictions in which they are licensed and information about areas in which they practice and consider themselves competent and knowledgeable), and although Illumeo does rely upon and pass on this information to Users for their use, Illumeo does not separately verify this information and makes no representations as to the qualifications of any Members, speakers and instructors . You are encouraged to investigate or perform your own due diligence concerning Members, speakers and instructors and their qualifications. No listing of any Members, speakers and instructors on this website, and no information of any kind or answers provided by any Members, speakers and instructors , constitutes an endorsement, recommendation or referral of any Members, speakers and instructors . Some Professional Members will receive compensation or must make payments to Illumeo in order to become a Members, speakers and instructors of Illumeo or in order to answer any questions by Users on Illumeo’s website.
This website is not intended to create, and does not create, a professional-to-client relationship including but not limited to attorney-client, auditor-client or any advisor-client relationship, and are not subject to standards or requirements of confidentiality and/or privilege associated therewith, nor does it ensure confidentiality between you and Illumeo or between any of its users, and you should not act or rely on any information in this website.
However, if a professional-to-client relationship does arise through any Services, the scope and duration of any professional-to-client relationship or representation between the Professional Member and client arising through an exchange of communication via the Services is limited by the subject matter and nature of the exchange. The scope of this limited professional-to-client relationship or representation extends only to the substance of the submitted question. The Professional Member is under no duty to further investigate, follow-up, review, pursue, take further action, or to continue to represent the client. The duration of such professional-to-client relationship or representation is presumed to end as soon as the responding Member provides the last answer or follow-up communication in the exchange. You acknowledge and understand that in limited circumstances, Illumeo may be required or permitted by law to disclose such communications. Furthermore, Illumeo shall have the perpetual, irrevocable, non-exclusive right to use, reproduce, modify, edit, translate, publish, perform, display, post, transmit and distribute your questions, comments, and/or the corresponding answers without compensation to you, for internal or external purposes, alone or as part of other works in any form, media, or technology, whether now known or hereafter developed and to sublicense such rights. Unless you affirmatively elect not to disclose your identity when you submit content through the Service, Illumeo will publicly disclose your identity with your questions or comments.
To the maximum extent permitted by applicable law, you hereby release, and waive all claims against Illumeo and its employees and agents from any and all liability for claims, damages (actual and consequential), costs and expenses (including litigation costs and attorneys’ fees) of every kind and nature, arising out of or in any way connected with use of the Illumeo websites and services. If you are a California resident, you waive your rights, whether known or unknown, under California Civil Code § 1542, which states, “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” Residents of other states and nations similarly waive their rights under applicable and/or analogous laws, statutes, or regulations.
For more information please see the Illumeo User Agreement.
In exchange for underwriting the program planned for this Event, Illumeo would like to know something about you. By registering for the Event, you agree that Illumeo may use this information to tell you about Illumeo products and services via email or other direct and indirect means. If you are not already a member of Illumeo, this will also register you as a member and you will need to agree to our User Agreement.
If you do not agree to the foregoing, please do not register for the Event.
Illumeo wants its Subscribers, Certification Program and Course Collection buyers (the “Buyer(s)”), whether individual users or corporate licensors, to be completely satisfied with their experience with Illumeo. Thus, Illumeo will provide a refund to any Buyer who is not satisfied with the product or service they have purchased, on condition that they provide a valid and reasonable explanation for their dissatisfaction. Requests for refunds must be made within thirty (30) days of the date of purchase.
If professional credit(s) (such as CPE) was earned for courses taken or webinars attended prior to the refund request, the professional credit(s) will be rescinded when the purchase is refunded and we will notify the appropriate governing body(ies) of the rescission. If the Buyer has enrolled in five (5) or more courses or webinars during the first thirty (30) days of purchasing, based on Illumeo’s internal records, the Buyer will not be eligible for a refund.
Qualifying refunds will be processed within seven (7) business days of request of refund. If the original payment was not made by credit card (e.g. made by check or wire), the refund may take more than seven days to process. A requester will be notified as quickly as commercially practicable if his or her request for refund does not qualify or fall under Illumeo’s refund policy.
Illumeo Individual and Team subscriptions are automatically renewed at the end of the subscription term unless: (1) you cancel your subscription during the Subscription period; or (2) you request a cancellation within thirty (30) days after your renewal payment has been processed. Instructions for requesting a cancellation can be found in our FAQ.
For more information regarding administrative policies such as refund requests, cancellations, complaints or the like, please email us at info@illumeo.com or call us directly at 408-400-3993.
This refund policy may change from time to time. All changes to the policy will be posted to the website and are effective as of posting.