Description

How do you stack up against your competition?

Whether they ask you this question or not, your customers are wondering…

And you need to know the answer!

After completing this session you will fully understand where you fit in the marketplace and how to distinguish yourself from your competitors.

Topics covered include:

Why “Competition” isn’t limited to other stores

How to find out everything you need to know about your competitors

Exactly what to say when a customer asks about a competitor

Instructions:

• Please complete the course, review questions, and successfully complete the qualified assessment with a minimum of 100% accuracy within one year of course enrolment.
• To retake the course, please refresh your browser and the course will start again.

Instruction before the Final Exam:

• The following exam will test your knowledge of this course.
• You can take it as many times as you want.
• You must have a score of 100% to pass this exam.
• You are required to complete the qualified assessment within one y ear of the date of purchase or enrolment.
• You must pass this exam to receive continuing education credits.
• You would need to retake the course before attempting the qualified assessment again.
• To redo the course after passing, you would need to reset the course.
• You won’t be awarded additional CPE if you re-take the qualified assessment after passing once.
• Please fill in and submit the survey after passing final exam to get CPE and Certificate of Completion.