Description
A LEAN environment defines how an organisation approaches the problems associated with remaining competitive in a global marketplace, furthermore, due to this competitiveness, LEAN provides benefits to business, customers, and employees.
LEAN strives on continuous improvement, being more effective, meaning constantly producing high-quality output and being more efficient, thus a faster throughput at a lower cost.
In order to increase customer satisfaction, we need our product and/or service to match their perception of value. Usually, customers raise value against three criteria which are: quality, cost, and delivery (QCD). Therefore, LEAN works by either minimising or eliminating the amount of non-value added activity and process, in other words, “Waste.”
In order to reduce or minimise waste, LEAN uses the following methods: standardising work, workplace organisation, visual management tools, root cause, and process flow analysis.
In order to function in a LEAN way, you must adhere to five principles:
Specify value: Customer’s perspective which needs to be specified in relation to QCD, and define what the customer will pay for.
Identify the value stream: Does each process step add value.
Create flow: Eliminate/minimise all the obstacles and interruption.
Establish pull: Let the customer pull items through the value stream.
Seek perfection: Continually improve.
To achieve productivity from LEAN, analysis is required, this is referred to “Productivity needs analysis” PNA.
The improvement process of LEAN involves process maps, which is a visual breakdown of the process, this defines an operation in terms of its activities. This allows us to see how much activity is value-added activity (VAA), how much activity is non-value added activity (NVAA), and how long each activity takes to complete.
Instructions:
- Please complete the course, review questions, and successfully complete the qualified assessment with a minimum of 100% accuracy within one year of course enrolment.
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Instruction before the Final Exam:
- The following exam will test your knowledge of this course.
- You can take it as many times as you want.
- You must have a score of 100% to pass this exam.
- You are required to complete the qualified assessment within one year of the date of purchase or enrolment.
- You must pass this exam to receive continuing education credits.
- You would need to retake the course before attempting the qualified assessment again.
- To redo the course after passing, you would need to reset the course.
- You won’t be awarded additional CPE if you re-take the qualified assessment after passing once.
- Please fill in and submit the survey after passing final exam to get CPE and Certificate of Completion.
