Description
About this course: Providing feedback means giving your team an explanation of what they are doing correctly and incorrectly. Giving negative feedback to your team can be tricky. You need to make it constructive. You’re looking for improvements so don’t ignore problems hoping they will sort themselves out. There are several types of feedback but today, we will focus on constructive feedback. So, what is constructive feedback? Constructive feedback is supportive feedback given to individuals to help identify solutions to areas of weakness they may have. Therefore, it comes with positive intentions and is used as a supportive communication tool to address specific issues or concerns. Remember that the best way to approach telling someone about their work or even behaviour is to be direct and make sure it’s about work or behaviour, not in any way personal.
Once the session is completed, you will be able to explain the meaning of constructive feedback, identify the tips in giving constructive feedback and employ effective constructive feedback techniques for the team and for successful leadership.
Instructions:
- Please complete the course, review questions, and successfully complete the qualified assessment with a minimum of 100% accuracy within one year of course enrolment.
- To retake the course, please refresh your browser and the course will start again.
Instruction before the Final Exam:
- The following exam will test your knowledge of this course.
- You can take it as many times as you want.
- You must have a score of 100% to pass this exam.
- You are required to complete the qualified assessment within one year of the date of purchase or enrolment.
- You must pass this exam to receive continuing education credits.
- You would need to retake the course before attempting the qualified assessment again.
- To redo the course after passing, you would need to reset the course.
- You won’t be awarded additional CPE if you re-take the qualified assessment after passing once.
- Please fill in and submit the survey after passing final exam to get CPE and Certificate of Completion.
