Description

Effective customer communication is essential to retain your business.  Email is an efficient way to communicate with your customers.  Even though email is efficient, it does have its drawbacks that make it a challenging selling tool.  Learn to avoid the drawbacks inherent in communicating via email.  You can use different communication strategies for email to ensure that your customers are more likely to read your email.

This program is designed for business professionals who are new to outside sales, those assigned to sales from other business functions, and business-to-business sales professionals who experience undesirable sales results.  You will learn strategies to effectively communicate with customers using email to achieve your sales objectives.