128 Enrolled
1.5 Hours (On-Demand)
Instructor for this course
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A bad boss is the number 1 reason people leave their jobs. With the cost of recruitment and training and then added to that, the improvements of productivity and engagement, emotional quotient (EQ) is truly the trump card in improving profitability and job satisfaction.

EQ is defined as a measure of a person's ability in areas such as self and social awareness, self management and empathy. Many believe that some people are naturally people people and perhaps you were not born that way.

The truth is EQ can be learned and is a skill that with daily practice will develop and help you become the leader you aspire to be. This course is a must for anyone looking to enhance their leadership skills.

Learning Objectives

  • Discover what emotional quotient (EQ) is and recognize why it is important
  • Identify the 4 quadrants of EQ
  • Discover the importance of feedback in assessing EQ
  • Identify 1 or 2 key strategies to improve in each quadrant
  • Explore areas where you can become more emotionally intelligent
Last updated/reviewed: September 19, 2018

23 Reviews (77 ratings)Reviews

4
Member's Profile
The course covered a lot of ground and had many good suggestions for improving EQ, and for feeling better about oneself and dealing with stress. The quiz questions were very poorly written, such that two of them were incorrect in their answers - one had a "not" in the question which made the answer backwards so that there was no right answer. Another had the wrong answer selected as the correct answer - the explanation verified this. A third was just worded very poorly.
5
Member's Profile
One of the review questions should be reworded as 'all of the above' doesn't make sense as the answer when the question said which ones do NOT do the thing. Needs to either be a double negative or reword overall. Else good course.
5
Anonymous Author
I really enjoyed the discussion and comparisons on both intrapersonal skills and interpersonal skills. This helps us all to recognize that EQ is a broad spectrum of characteristics, not just one dynamic.
4
Member's Profile
I really enjoyed the material. I think that the presenter kept my attention and was quick to the point. The material will be very helpful in making my team stronger.
4
Anonymous Author
The course is interesting and a refresher as well. The speaker was able to give some personal insights and explained everything in detail.
4
Member's Profile
I liked the flow of this course and that it included some useful tips on applying the skills (e.g. in performance discussions)
3
Member's Profile
Good introduction to how EQ should complement IQ but is actually more important in a number of situations
4
Anonymous Author
Good course content, but the slides are not updated and the order is all over the place.
3
Anonymous Author
I liked the emphasis on health & well-being but the presentation style was a bit dry.
5
Anonymous Author
The presentation was very well organized and gave valuable insights into EQ vs IQ
4
Anonymous Author
Presentation was good but exam questions were worded awkwardly.
5
Member's Profile
Many different EQ angles were covered. Very thorough.
4
Anonymous Author
Very basic, ok course but very poor powerpoint slides
5
Member's Profile
This is a great course. I will recommend this course
4
Anonymous Author
Interesting and thoughtful presentation
5
Member's Profile
Great information and presentation!
5
Anonymous Author
Good presentation
4
Anonymous Author
good refresher
4
Anonymous Author
Good guidance
5
Member's Profile
Very helpful!
5
Member's Profile
Good
4
Member's Profile
none
5
Member's Profile
Good

Prerequisites

Course Complexity: Foundational

No Advanced Preparation or Prerequisites are needed for this course. 

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION and OVERVIEW
  9:12Introduction to Why EQ Trumps IQ
Why EQ Trumps IQ
  4:52How Great Do You Think You Are?
  13:58Self Awareness is...
  11:51Self Management
  13:01Social Awareness
CONCLUSION
  16:44Social Skills
Continuous Play
  1:09:37Why EQ Trumps IQ
SUPPORTING MATERIALS
  PDFSlides: Why EQ Trumps IQ
  PDFWhy EQ Trumps IQ Glossary/Index
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM