What are our biases and how do we acquire them?  How do they serve us and how do they harm us?  All these questions and more will be answered in this practical course.

When our biases are unconscious they may lead to bad decisions and discrimination.  Once we uncover them we have a better chance of controlling them.

We’ve all been taught that we can’t discriminate in hiring, promoting, etc.  BUT, most of us do discriminate without knowing it.  I can recall working with a Vice-President of Human Relations who hired someone because they went to the same college. They didn’t know each other at school – the bias, clearly unconscious was because “like likes like.”

I offer you this example because bias is not merely about racial, religious or political prejudice, but it includes many other types that we will discuss and help you uncover.

Finally, we offer suggestions as to how you can uncover and control your own biases.

Learning Objectives
  • Explore a range of biases common to us all
  • Identify which biases pertain to them
  • Discover ways to bring those biases to the surface
  • Explore ways to avoid reacting from their own biases.
Last updated/reviewed: March 21, 2024

Included In Certifications

This course is included in the following Certification Programs:

29 CoursesMastering Management Certification

  1. Preventing Harassment, Abusive Behavior, Bullying, And Discrimination In the Workplace
  2. The Art and Science of Interviewing
  3. Investigating a Complaint of Inappropriate Behavior in The Workplace
  4. Understanding Our Unconscious Biases
  5. Americans With Disabilities Act (ADA) Management’s Role
  6. Management Providing Safety and Better Ergonomics
  7. Maintaining a Culture of Innovation and Creativity
  8. Managing Passive People
  9. Group Decision Making and Problem Solving
  10. Resolving Workplace Conflict
  11. Company Culture: Creating and Maintaining the Best
  12. Part I: Cultural and Behavioral Information for Business in an International – Global Environment
  13. Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment
  14. Effective Time Management and Goal Setting/Delegation
  15. Culture: Inside the Company and Outside the Country
  16. Cognitive Styles (Styles of Thinking, Talking, Giving and Receiving Information)
  17. Finding Success with Teams Working Far Apart
  18. Change Management: The People Side
  19. Effective Workplace Negotiation and Persuasion
  20. Ethics and Attitude in the Workplace
  21. Creating Rewards and Recognitions that Get You What You Want to Achieve
  22. Onboarding: From Entry-Level to Senior Executive
  23. Marrying Career Development with Succession Planning
  24. Visibility Enhances Promotability
  25. Delegating Skills for Managers
  26. Assertiveness Skills for Executives, Managers and HR Professionals
  27. How EQ Helps Motivate Your Staff
  28. Effective Meeting Management for Leaders, Managers, and Facilitators
  29. Communication: A Two-Way Process
1 Review (16 ratings)


Member's Profile
Excellent course and highly recommended. People often have preconceived ideas about others in a positive or a negative light. ArLyne Diamond talks about the different types of biases and how they affect our actions and decisions in the workplace, from conducting job interviews to conducting investigations, etc., and most importantly, how to best deal with our own biases.

Course Complexity: Foundational

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Introduction to Understanding Our Unconscious Biases5:22
  Prejudice Due to Race, Religion, Politics or Color11:20
  Bias (Continued)9:33
  Avoiding - Reducing Interview Bias8:46
  Understanding Our Unconscious Biases53:39
  Slides: Understanding Our Unconscious BiasesPDF
  Understanding Our Unconscious Biases Glossary/IndexPDF