Instructor for this course
more

In every organization there are bright and talented people who never speak up in meetings.  Are they shy?  Intimidated?  Or are they behaving as dictated by the culture in which they were raised or the culture of the company?

This course examines situations, settings, management styles, and other factors affecting comfort with communication.  It offers suggestions for making it easier for the “passive person” to speak up.

Learning Objectives

  • Explore several reasons why an employee might be passive
  • Identify their own style – and think about modifying it
  • Recognize various management styles and how they affect communication
  • Identify settings that might be intimidating
  • Discover techniques to improve the possibility of getting passive people to speak up.
Last updated/reviewed: August 9, 2018

Prerequisites

Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  3:14Introduction to Managing Passive People
  5:55Situations Requiring More Active Participation
  5:50When Interviewing
  9:14How Management Styles Would Contricute to Passivity
  5:03Settings Affecting the Passive Person
  5:15Different Cultural Styles
  4:23Different Cognitive Styles
  11:31Suggestions for Encouraging Active Participation & Conclusion
CONTINUOUS PLAY
  50:25Managing Passive People
SUPPORTING MATERIALS
  PDFSlides: Managing Passive People
  PDFManaging Passive People Glossary/Index
REVIEW AND TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM