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In every organization there are bright and talented people who never speak up in meetings. Are they shy? Intimidated? Or are they behaving as dictated by the culture in which they were raised or the culture of the company?
This course examines situations, settings, management styles, and other factors affecting comfort with communication. It offers suggestions for making it easier for the “passive person” to speak up.
Learning Objectives
- Explore several reasons why an employee might be passive
- Identify their own style – and think about modifying it
- Recognize various management styles and how they affect communication
- Identify settings that might be intimidating
- Discover techniques to improve the possibility of getting passive people to speak up.
Last updated/reviewed: November 15, 2019
Included In Certifications
This course is included in the following Certification Programs:
28 CoursesMastering Management Certification
- Preventing Harassment, Abusive Behavior, Bullying, And Discrimination In The Workplace 2020 Update – 2 hour training
- The Art and Science of Interviewing
- Investigating a Complaint of Inappropriate Behavior in The Workplace
- Understanding Our Unconscious Biases
- Americans With Disabilities Act (ADA) Management’s Role
- Management Providing Safety and Better Ergonomics
- Maintaining a Culture of Innovation and Creativity
- Managing Passive People
- Resolving Workplace Conflict and Dealing with Different/Difficult People in 2020 and Beyond
- Group Decision Making and Problem Solving
- Company Culture: Creating and Maintaining the Best
- Part I: Cultural and Behavioral Information for Business in an International – Global Environment
- Part II: Country Specific, Cultural, and Behavioral Information - Doing Business in a Global Environment
- Effective Time Management and Goal Setting/Delegation
- Culture: Inside the Company and Outside the Country
- Cognitive Styles (Styles of Thinking, Talking, Giving and Receiving Information)
- Finding Success with Teams Working Far Apart
- Change Management: The People Side
- Effective Workplace Negotiation and Persuasion
- Creating Rewards and Recognitions that Get You What You Want to Achieve
- Onboarding: From Entry-Level to Senior Executive
- Marrying Career Development with Succession Planning
- Visibility Enhances Promotability
- Delegating Skills for Managers
- Assertiveness Skills for Executives, Managers and HR Professionals
- How EQ Helps Motivate Your Staff
- Effective Meeting Management for Leaders, Managers, and Facilitators
- Communication: A Two-Way Process
3 Reviews (20 ratings)Reviews
Angela Schultz
(Sr Accountant at Charter Communications)
This course was well organized with true life examples on how to help passive people become more engaged.
Anonymous
(Executive Assistant - Director of Admini..)
Another great Diamond course! Provided insightful information and background, making you aware of various management styles and cultural differences. It is up to you to make potential adjustments that can lead to more positive, productive meetings and office communication.
Anonymous
(Sr. Internal Auditor)
Interesting topic. I learned something about passive coworkers and plan on using some of the skills learned here for team building.
Prerequisites
Course Complexity: Intermediate
No advanced preparation or prerequisites are required for this course.
Education Provider Information
Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .