Companies must accurately bill customers in order to stay in business. A clear understanding of the key controls in a process can benefit internal auditors, business managers, and others who want to understand, improve, or audit the process. The course allows participants to become familiar with or brush up on, internal control definitions and concepts. The course also covers the billing process in detail.

Learning Objectives
  • Recognize the definition of internal control along with internal control concepts including the continuum of internal controls for businesses, approaches for adding internal controls, and balancing costs of an evolving internal controls systems.
  • Identify risk categories including internal and external risk in addition to inherent and residual risk.
  • Recognize the typical fraud risk factors as well as the components of the Fraud Triangle and Fraud Diamond.
  • Recognize the principles to keep in mind when constructing internal controls as well as the limitations or conceptual failings of internal controls.
  • Identify internal control categories including preventative or detective controls and manual or automated controls.
  • Recognize the primary steps required to construct a system of internal controls as well as COSO’s Internal Control - Integrated Framework and the Sarbanes Oxley Act.
  • Identify the five primary billing activities.
  • Identify key documents in the billing process.
  • Recognize the process specific controls related to the billing process.
  • Identify additional billing process considerations and periodic monitoring analysis and other procedures for the billing process.
Last updated/reviewed: August 14, 2023
5 Reviews (19 ratings)


Member's Profile
Love the compact presentation reviewing not only the documents in this process, but the appropriate reviews to be done periodically to ensure the process is working.

Anonymous Author
Straightforward and helpful overview of the key process controls around the billing cycle . This course was easy to read and get through.

Member's Profile
Good course for review and to learn about the key process controls for billing and all of the things that go along with it.

Anonymous Author
Lots of good information in this course and good illustration of the billing process and controls to consider.

Anonymous Author
Interesting content & I was able to draw parallels to my own experiences working in order entry & billing.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
  Key Process Controls – Billing (Text Based Course)PDF