Information Technology (IT) Controls are integral to the protection of our business and personal lives.  They are comprised of tactics such as utilizing strong passwords, encrypting laptops and backing up files.  In this course you will learn about policies, procedures and controls that entities should implement to protect corporate assets, company trade secrets, and customer and employee identity and financial information.      

All other controls are reliant on the ITGC, which is why IT general controls are such an essential part of internal controls. This course serves as a good refresher on the ITGC's basic concepts and also leads to resources where one may learn more about the ITGC in depth.

This course takes you through a variety of controls you can implement to protect your organization’s assets, brand and image. We delve into understanding the principles behind IT General Computer Controls. Lastly, we discuss simple controls that can be implemented, critical monitoring that should be performed, and important training that needs to occur.

Learning Objectives
  • Recognize Information Technology (IT) risks.
  • Explore the primary types of IT General Controls(ITGC).
  • Identify ITGC that mitigate specific risks
  • Explore practices to assist with IT control implementation
Last updated/reviewed: March 21, 2024
116 Reviews (486 ratings)

Reviews

4
Member's Profile
Course could use some updating and more information about what ITGCs are and how all ITGCs are applied. NIST is not the only framework appropriate for ITGCs. Organizations may be more business focused and not security focused and prefer using a more focused framework than NIST. COBIT comes to mind but it does not cover all requirements and at times is hard to understand. I would not say NIST is easy to understand. ITGCs are spread out across a number of the 23 topics and need to be linked back to specific ITGC objectives for a control/process owner to see the his entire domain within one picture.

3
Anonymous Author
I appreciated the instructor's knowledge of the subject, and the 2nd half of the webinar was more helpful in understanding ITGC. The section on configuration was confusing and I'm not sure what it added to the overview. I think I was looking more for what ITGC small businesses could put into place, and this webinar seemed geared more for large companies with complex systems.

5
Anonymous Author
Very comprehensive and imfo content The instructor explained all topics in the course in easy and friendly manner I highly recommend this course to everyone who seeks cybersecurity course or to fulfill isaca cpe for isca certifications. Many thanks to illumeo All your courses are excellent and comprehensive in all fields.

5
Member's Profile
I liked this course. IT general controls are such an important aspect of internal controls as all other controls are dependent on the ITGC. This course is a solid refresher on the fundamental concepts behind ITGC and also refers to resources where one can go into more detail on the ITGC.

5
Member's Profile
There are some fundamental topics covered in this course which many overlook. No individual is susceptible to the dangers with cyber crime, hacking, and being exposed to numerous vulnerabilities while working with technology. A great refresher for anybody in the corporate world

5
Anonymous Author
Course materials were helpful. However, commentary was very good in that it didn't repeat verbatim what was already on the slides. The instructor included examples and spoke to instances to help drive the point of the lesson home.

3
Anonymous Author
If this is an introduction then the first section around windows configuration should be better explained as it is not general. Using tech language without explanation means this first section needed to be further checked

5
Member's Profile
This is an excellent refresher course that I would recommend. It is a good suggestion to keep the slide materials for future reference and is also great for recertification of the CPP. I highly recommend this course.

5
Anonymous Author
This course provided a solid introduction to ITGC, including the discussion of many examples. The instructor also goes into additional points not on the slides to enable a sufficient understanding.

4
Anonymous Author
I enjoyed the overview of the different controls related to ITGC. I think while still relevant, it could use an update as technologies have changed quite a bit since this course was recorded

5
Anonymous Author
Thank you, this course was great. I felt like it covered everything necessary and provided me with the tools to pass the exam at the end. Overall I would recommend this to a colleague.

5
Anonymous Author
This was a good course with basic IT control information. This class would be great for people that do not have a lot of IT knowledge and need to understand the basic controls.

4
Member's Profile
This course was a good overview of IT general controls. This is a good course for anyone in business of any type. The instructor was knowledgeable and easy to understand.

4
Member's Profile
This is a good refresher course for me. I assume it's a good starting point for someone who doesn't know anything about IT controls. The instructor is knowledgeable.

5
Member's Profile
This course explains primary types of IT Controls and gives very good examples for each type. I found it simple with good content. The test is also challenging enough.

5
Anonymous Author
There are so many important topics included in IT General Controls. Thanks for the comprehensive course, Wendi obviously knows the ins and outs of ITGC work and theory.

5
Anonymous Author
A very clear explanations, covering all topics. I really love the session. Perhaps can get a more exciting slides or link share for reference. Overall, good. thank you!

5
Member's Profile
This course explains primary types of IT Controls and gives very good examples for each type. I found it simple with good content. The test is also challenging enough.

5
Member's Profile
This course is a good overview of the basics. The slides have enough information for future reference and the instructor is knowledgeable and provides examples.

5
Anonymous Author
This course was very informative and educational. The instructor was effective in presenting the course materials. The time allotted for the course was sufficient.

5
Member's Profile
Great class. This is a great refresher. I am an IT Audit Manager at a company that has the most material weaknesses in US history. They could have used this.

4
Member's Profile
Good information, but I had to look up some of the terminology since I am not an IT person. A bit more explanation on some of these items would have been helpful.

3
Anonymous Author
For a non-IT person, i found language in some cases to be difficult to understand. Maybe since this is an intro/overview course simplifying things would be best.

5
Anonymous Author
This was a little more technical than I was expecting, but that is a good thing. As someone who is making a move into IT Audit it provided some good background.

3
Anonymous Author
There were a lot of technical terms making it suited more to people with some IT technical background. Other than that, the Training course was interesting

5
Anonymous Author
This course is well thought out and organized! In addition, the presentation included applicable real-world examples to reinforce the concepts conveyed.

4
Anonymous Author
A great session to get an overview of IT security controls. The material is presented with good examples and references areas for further research.

5
Anonymous Author
A great course on IT General Controls bringing about the controls to be taken care of for making the processing environment as robust as possible.

3
Anonymous Author
The course was informative yet very high level. Some of the topics could have been explained a bit more though the information was still useful.

5
Anonymous Author
The course provides a good overview for non-IT CPAs to help educate them on the IT foundations as everything is moving toward an IT environment

5
Member's Profile
Provides good overview of IT general controls. Provides some good examples and specifics regarding system configurations. Would recommend.

5
Member's Profile
Nice job, Wendi. A good introduction (or refresher) of basic ITGC concepts for the average person who doesn't practice this every day.

5
Anonymous Author
The material presented was very useful in my day to day duties. She touched on many important areas that we sometimes forget about.

3
Anonymous Author
required review for this test goes here..........................................................................................

5
Anonymous Author
Great overview. Enjoyed the presenter, especially the ability to see her speaking to us in a window at the top of the screen.

4
Member's Profile
a lot of valuable information that was easy to follow and understand... a great high level overview for us non-IT people .

5
Anonymous Author
The course, albeit basic, was a good primer on the types of ITGCs that should be implemented at any SOX compliant company.

5
Anonymous Author
This is a very informative course on the different controls that can be used to prevent fraud with the IT infrastructure.

4
Anonymous Author
This course gives a good understanding to the non-IT person of the purposes of different controls and security in place.

4
Anonymous Author
Very good speaker. The top is a not my normal thing and so it was a bit hard to get through, but this on me. Great info.

5
Anonymous Author
Good course on General IT controls. I think this will help Audit/Security professionals to learn about general controls.

5
Anonymous Author
Good course on General IT controls. I think this will help Audit/Security professionals to learn about general controls.

4
Member's Profile
The information was provided in a clear manner. I like having a video of the presenter speaking through the slides.

3
Anonymous Author
I appreciated having the slides as a reference resource. I also liked learning about the "what-not-to-do" stories.

5
Anonymous Author
I think the instructor is a good job at explaining the ideas and concepts as well as the assessment needed and used.

4
Member's Profile
Nice overview of IT general controls and the role of NIST in supporting organizations to safeguard their systems.

4
Member's Profile
This a good introduction to the General IT Controls. This can be improve if the course could adding more examples

4
Member's Profile
Easy to understand, fun to listen to. the presenter does talk straight to the point and make it easier to absorb

4
Anonymous Author
This course covers the basics of ITGC's (Information Technology General Controls) in a corporate environment.

5
Anonymous Author
This course is an awesome way to refresh your knowledge. I will definitely look for more from this instructor.

5
Member's Profile
A thorough and concise overview of Information Technology controls and challenges are covered in this course.

5
Anonymous Author
This is a good starter course. It is basic level but its a good place to begin. I enjoyed the instructor.

4
Member's Profile
Good overview of IT general controls. By the end of the class you will have a good understanding of them.

5
Anonymous Author
I've used illumeo for years to complete my CPEs. I've never had a problem with the material or the exams.

5
Anonymous Author
Interesting and thorough review of Information Technology controls. Provided diagrams were very helpful.

5
Member's Profile
I thought this was a good introductory course. The instructor was informative and had a pleasant manner.

4
Anonymous Author
This was a great course. My IT skills have improved threefold. Worth the investment in time and money..

5
Anonymous Author
Thank you so very much for this course . Was a little hard to follow. Slides needed more information

5
Anonymous Author
Good general overview of ITGC, will use as the foundation for new clients and their general training.

4
Anonymous Author
Good general overview of information technology general controls. Real life examples were helpful.

5
Anonymous Author
Great course to provide a quick overview of key audit areas within your organizations IT department.

5
Anonymous Author
Very detailed per ITGC. Nothing surprised me. Financial auditors would gain a lot from this training

5
Member's Profile
Enjoyed the content and the presenter. The presenter provided current info and is a great overview.

4
Anonymous Author
Informative lecture. Appreciated. Stated prerequisite requirements were appropriate and sufficient.

5
Anonymous Author
Great review for a non IT professional - especially payroll professionals. Great high level view.

5
Member's Profile
Wonderful course that I learned something from even though I too have a Master's in IT. Well done.

5
Member's Profile
Good refresher course on General Information Technology Controls and Auditing fundamentals

4
Anonymous Author
Course is very helpful for those willing to pursue a career in auditing, IT audit and IT security

4
Anonymous Author
Good overview; could be jargony at times. I am interested in other courses the presenter teaches.

5
Anonymous Author
This is great intro course for someone interested in learning about ITGC. Highly recommended.

4
Anonymous Author
I had difficulty easily transferring the knowledge gained from the course to the final exam.

5
Member's Profile
Very helpful as I have started looking at more and more IT general controls in my current job.

5
Member's Profile
As an IT auditor, this course helped me strengthen my understanding of IT General Controls.

4
Anonymous Author
Great instructor, knowledgeable and detailed. Overall a good course in basic IT controls.

5
Anonymous Author
Very helpful introduction and refresher to IT General Controls. Thank you for the course!

4
Anonymous Author
Instructor was very informative. Was able to gain a better insight into the IT Controls.

5
Member's Profile
This is a good course on the basics of IT General Controls. Recommended for beginners.

4
Member's Profile
This course gave a good general understanding of IT security and how to avoid IT risks.

5
Anonymous Author
very applicable to every day job and important to understand how this effects our work

5
Anonymous Author
Great introduction to ITGC. Covers all the basic methods and why they are implemented.

5
Member's Profile
A nice brush up on general controls. The best part is knowing the available resources.

5
Member's Profile
This was a good course. Would recommend anyone needing CISA CPE to take this course.

4
Member's Profile
The course was very insightful and educational. Good perspective by a non-IT expert.

5
Member's Profile
I enjoyed this course. I look forward to referencing the materials in the future.

5
Anonymous Author
General Controls provided a very good resource and a quick overview for a newbie

4
Member's Profile
Helpful course. Slides were easy to follow and a good addition to the videos.

5
Anonymous Author
Good course, I would recommend it, simple terms and well explained. Thank you

5
Anonymous Author
Good introduction to the IT controls and provides some practical tips as well.

5
Anonymous Author
Great material for both IT professionals, and also for Finance and Accounting.

5
Member's Profile
good overview of materials. a bit more advanced in this area would be helpful

4
Anonymous Author
It is a great course. The topics covered are very helpful and well organized.

4
Anonymous Author
Overall good but some of the information was too technical and over my head.

5
Anonymous Author
Wendi provided an excellent overview, easy to follow for non-IT individuals.

5
Member's Profile
Good speaker and good pace of presentation. A nice concise overview of ITGC.

5
Anonymous Author
Good overview course for getting a ground-level understanding in this area.

5
Member's Profile
Cyber Security Framework is new concept for accounting people. Good to know

5
Member's Profile
Very informative and helpful information on security for our organization.

5
Member's Profile
This is a good basic overview of IT security for accounting professionals.

3
Member's Profile
More information and testing of this critical area will be appreciated

4
Anonymous Author
Very informative, the presenter did a great job explaining each topic.

5
Anonymous Author
The presentation provided a good foundation for understanding ITGC's.

4
Anonymous Author
It was quite useful to understand the basic of IT general controls.

5
Member's Profile
The instructor was very informative. She definitely knew her stuff!

5
Member's Profile
Enjoyed the course, thank you for the high level review of ITGC's!

5
Member's Profile
This module was very helpful in learning about IT General Controls

5
Anonymous Author
This course provided a real nice overview of IT general control.

5
Anonymous Author
I have some IT background and found this course very interesting!

4
Member's Profile
Need additional information in handout to clarify the information

5
Anonymous Author
Great introduction to IT Controls for the non IT professional!

4
Member's Profile
Refreshing Course Information Technology (IT) General Controls

4
Member's Profile
Not bad. Used lots of jargon I was unfamiliar with, though.

5
Anonymous Author
Very good training. Recommended to everyone to attend it!!

5
Anonymous Author
This was a very good introductory course to IT security.

5
Member's Profile
This was a helpful resource for IT controls. Thank you.

5
Anonymous Author
This is an good overall review of IT General Controls.

4
Anonymous Author
nice overview of security as it touches on all areas.

Prerequisites
Course Complexity: Intermediate

No advanced preparation or prerequisites are required for this course.

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION AND OVERVIEW
  Introduction to IT General Controls1:07
  Configuration16:17
  Change Management8:59
  Back-up & Recovery8:35
  Physical Security9:04
  Cyber Security Framework3:33
CONTINUOUS PLAY
  IT General Controls full video47:38
Supporting Materials
  Slides: IT General ControlsPDF
  IT General Controls Glossary/IndexPDF
REVIEW AND TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam