Description
As a team leader, you should know the company’s vision and mission statement. Your manager will set targets for you to aim for and this will help the company move forward. Your targets will consider quality, cost and delivery (QCD). As a team leader, one of your key roles is to communicate what your team and indeed you individually are achieving.
Performance management is a tool to accurately measure performance. During a performance review team leaders can explore suggestions for better ways of working, better equipment and new techniques. To give a performance review, a leader should use the SMART Objectives. If done well, performance management can be a powerful tool in both motivating employees and enabling their improvement.
Once the session is completed, you will be able to explain the meaning of performance management, identify the key roles as a leader to achieve best performance and adopt useful strategies and techniques on performance management.
Instructions:
- Please complete the course, review questions, and successfully complete the qualified assessment with a minimum of 100% accuracy within one year of course enrolment.
- To retake the course, please refresh your browser and the course will start again.
Instruction before the Final Exam:
- The following exam will test your knowledge of this course.
- You can take it as many times as you want.
- You must have a score of 100% to pass this exam.
- You are required to complete the qualified assessment within one year of the date of purchase or enrolment.
- You must pass this exam to receive continuing education credits.
- You would need to retake the course before attempting the qualified assessment again.
- To redo the course after passing, you would need to reset the course.
- You won’t be awarded additional CPE if you re-take the qualified assessment after passing once.
- Please fill in and submit the survey after passing final exam to get CPE and Certificate of Completion.
