Description

Problems can occur when receiving and checking materials that are required for production, the materials supplied could be wrong, or poor quality, late arriving, or supplied in the wrong amounts.

Having a series of checklists that highlight repeated patterns of nonfulfillment are handy to have, as it’s necessary that everyone meets their target at the end of the day, whether it’s yourself or the company you order your materials from; usually problems occur because people aren’t following standard operating procedures.

It’s good practice to know other operators, because if a problem occurs, then that smooths out the procedure of addressing any issues, basically, it’s not as awkward. It’s also good to be aware of each person’s role in case you needed to report an issue or required assistance. Bear in mind, some individuals may perform multiple roles.

If problems occur when materials are getting delivered, having a standard operating procedure is essential, as it explains what action must be required to rectify the issue, it’ll also let you know who the appropriate person to contact is, the reporting documents to use and how to complete them, and where to place rejected materials. 

If you believe you have materials to solve the issue, it’s within your level of responsibility to action that, but make sure you coordinate with relevant individuals in the process; you never know, this problem may end up creating improvements to the process at the end; but as always, be sure to document any changes, and any changes must go through your line manager first. 

Instructions:

• Please complete the course, review questions, and successfully complete the qualified assessment with a minimum of 100% accuracy within one year of course enrolment.
• To retake the course, please refresh your browser and the course will start again.

Instruction before the Final Exam:

• The following exam will test your knowledge of this course.
• You can take it as many times as you want.
• You must have a score of 100% to pass this exam.
• You are required to complete the qualified assessment within one year of the date of purchase or enrolment.
• You must pass this exam to receive continuing education credits.
• You would need to retake the course before attempting the qualified assessment again.
• To redo the course after passing, you would need to reset the course.
• You won’t be awarded additional CPE if you re-take the qualified assessment after passing once.
• Please fill in and submit the survey after passing final exam to get CPE and Certificate of Completion.