Whistleblower Hotlines – Effective Management

This course builds off of segment one on whistleblower hotlines. Segment one reviewed the history and regulations important to understand when operating hotlines.

Organizations manage the hotline process in various ways.  There is no single method that can be pointed to as leading practice for all organizations.  Companies must evaluate their own capabilities, processes and culture to determine the best method to manage and handle the hotline.  This includes determining whether the operation of the hotline will be insourced or outsourced.

This segment further evaluates information regarding operation of the hotline, managing of information and investigating hotline calls.