Finance Professionals’ Guide to Communication Skills: How to Use Your Communication to Improve Performance
From academic studies to Harvard Business Review surveys, communication skills are consistently cited as the most important determinants of business success. Employers, CFOs and boards of directors all say that good communication skills are more important than intelligence, technical skills and capacity for hard work, yet most finance professionals spend little time developing their communication skills.
This course provides participants an understanding of the importance of communication skills. We start by learning some effective listening skills. We then focus on some of the unique communication challenges faced by finance professionals, providing attendees with an understanding of how to assess and address a variety of audiences to properly frame communication to each for maximum impact. This is increasingly important in the current business environment which is more multi-cultural than ever before and requires interfacing with people at different levels of experience and seniority within the organization. So, next we discuss multi-cultural communication issues and provide some strategies for dealing effectively with them.
This course provides a great foundation for anyone interested in communicating more effectively, whether early in their career or a senior executive.
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