Building Organizational Resilience Certification

Winston Churchill once said, “Never let a good crisis go to waste” and this is what business resilience offers your organization in equipping it to face the future head on. Business resilience, which is a business outcome, requires your organization to develop the capability to spot disruption early and respond to an emerging crisis with plans that result in actions that transform the organization beyond managing the crisis. The result is sustainable performance and success. Business resilience can provide real competitive advantage.

Business resilience is not a process, management system, strategy or static characteristic, instead it is the result of a complex interplay of factors that equips the organization to respond to threats posed by the external environment. It requires a comprehensive management approach that is defined through the lens of the person accountable for the outcome.

In short, Business Resilience is a transformative crisis management (TCM) approach that uses crisis as a catalyst for innovation and change that is usually met with paralyzing resistance in normal times.

In this Certificate Program we introduce the models and work practices associated with the ability of businesses to rapidly adapt and respond to business disruptions, safeguard people and assets, while maintaining continuous business operations. The modules provide a practical toolkit and a range of techniques that can be deployed to support business resilience efforts in an organizational setting. This incorporates knowledge content relating to the factors that contribute to building resilient operations using a range of different theories and work practices. The program will then develop a crucial awareness and understanding of the of the ways in which organizations can prepare for a crisis and manage risk. This course will serve to examine a range of change management tools and techniques available to leaders and the effects of team dynamics for successful business recovery.

This Certificate Program introduces the models and work practices associated with the ability of businesses to rapidly adapt and respond to business disruptions, safeguard people and assets.