From academic studies to Harvard Business Review surveys, communication skills are consistently cited as the most important determinants of business success. Employers, CFOs and boards of directors all say that good communication skills are more important than intelligence, technical skills and capacity for hard work, and as you advance in your career these skills are an even bigger determinant of success.

This webinar provides participants with skills that allow them to recognize the importance of communication skills and take theirs to the next level. We start by learning some effective listening skills. We then focus on techniques to help you understand your audience so you can tailor your messages for greater engagement and maximum impact. This is increasingly important in the current business environment which is more multi-cultural than ever before and requires interfacing with people at different levels of experience and seniority within the organization. So, next we discuss multi-cultural communication issues and provide some strategies for dealing with them effectively.

This webinar provides a great foundation for anyone interested in communicating more effectively, whether early in their career or a senior executive.