Live Educational Webinar
KPIs and Metrics for Accounts Payable Operations
Price: FREE
Oct. 23, 2018 Tuesday
11:00 AM - 12:00 PM (Pacific)
1 Hour
Registration for this event is currently closed

Free Live Webinar

  • Free CPE
  • Non-sponsored Events mean you never listen to a 3rd party sales pitch – it’s all just great education
  • Expert-instructor-led learning with live Q&A
  • Based on a great course on Illumeo
Anne Wheeler Owner of CS Process Flows - Consulting and Project Management
Accounts Payable (AP) should be reporting on Key Performance Indicators (KPIs) to measure the efficiency of their processes. KPIs can also determine issues within other departments that may impact Accounts Payable and Vendors. Learn which key processes should be scrutinized, how to gather information to perform the analysis, how to interpret the results to identify the root cause of any issues, and how to identify the steps to be taken to reverse the trend of each KPI.

Yes, time is needed to pull together the reports need to measure the KPIs, but once a company identifies the details needed to perform the research, reporting can be created and scheduled greatly reducing the time needed to perform the work. Additionally, the relatively small amount of time needed to perform the analysis will bring great benefits to the company.

In this webinar, learn the benefits of several suggested KPIs as each is presented.

Some examples of KPIs for both a Manual and Workflow operation that will be covered are listed below:
  • Volumes of invoices received each month; used to identify fluctuations.
  • Invoice volumes processed by AP team member – to measure productivity month over month.
  • Paid on Time reporting – late payment of invoices could have adverse effects to Vendor and Customer relationships.
  • Prompt Payment Discounts taken compared to discounts available – what is causing lost discounts?

KPIs are a great tool that should be in every AP Operations’ toolbox. Learn which ones would work best for you.

Learning Objectives

After attending this event you will be able to:
Discover Key Performance Indicators (KPIs) for use in Accounts Payable (AP).
Explore the benefits of tracking KPIs for AP processes.
Identify the details needed to measure KPIs.
Recognize when corrective actions need to be taken.


Anne WheelerOwner of CS Process Flows - Consulting and Project Management
Anne Wheeler
Owner of CS Process Flows - Consulting and Project Management
Anne started CS Process Flows, LLC in April of 2016 after a 30+ year career working in various accounting areas. Her career in accounts payable started when she was hired as a processor. Then she worked her way through accounts receivable and general accounting before coming back to accounts payable as a manager. The challenges presented in Accounts Payable and all of the exciting changes going on in this area over the last few years and into the future are her passion. Her experience includes building new AP operations, identifying inefficiencies and implementing solutions in existing teams and being involved with other areas of the Procure to Pay work stream. She has success in establishing and strengthening relationships with team members within Procurement, IT, and other areas of finance when working on AP related projects and with management of outsourced delivery centers overseas. Her experience includes managing up to 25 AP staff members processing upwards of 30K invoices a month, so she is very aware of what it takes to manage transactions. She has also managed the implementation of several different types of AP workflow systems over the years, a Concur Travel and Expense reporting system, different Corporate Card programs, including both Purchasing and T & E cards, and ACH payment programs. Her experience also includes a project to outsource check printing and the transition of 7 Tyco Business Units to an outsourced delivery center in India.
Moderated by Jennifer RobbinsIllumeo Webinar Manager
Moderated by Jennifer Robbins
Illumeo Webinar Manager
Jennifer is a marketing specialist and the webinar manager for Illumeo. She has been a part of more than 200 webinar presentations, supporting our expert presenters and Illumeo users alike. When she’s not moderating webinars, she’s creating and managing marketing content.