Instructor for this course

This course is for senior members of support functions – Finance, Human Resources (HR) and Information Technology (IT), as well as Quality, Communications, and Legal – who have taken the Systems-Level Thinking and Action course, The Key to Great Corporate Leadership.  

In the systems-level course, participants learned that optimizing sustainable organizational effectiveness and value creation requires support functions to provide line managers with a strategic framework designed for this purpose.  Providing this framework is the essence of support functional leaders serving as strategic business partners.

The key to mastering the strategic business partner role is understanding and managing the relationship between function and practice.  Anyone who manages a budget is a finance manager.  Anyone who manages people is an HR manager.  And anyone who manages data and information technology is an IT manager. The purpose of support functions is to equip line managers to achieve excellence at finance, HR, and IT practice in ways that optimize firm-level performance.  In this context, the goal of strategic business partners is to collaborate with CEOs and boards as organizational architects rather than merely have a “seat at the table.”

The need for this course is steadily increasing due to ongoing pressure from institutional investors on corporate leaders to improve the quality of their strategic management practices and achieve the standard of “doing well by doing good.”

Course outcomes include:

  • Optimized sustainable organizational effectiveness and value creation
  • High-performance organizations where everyone has the same job: increase long-term shareholder and stakeholder value, aka “doing well by doing good”
  • All projects, processes, and resources earning more than they cost and enabling a winning strategy
  • Effective collaboration between the board and management in the strategic management of the firm
  • Dignification of people’s work and lives, producing inspiration, motivation, and extraordinary effort

Learning Objectives

  • Discover how to become a strategic asset and sustainable competitive advantage to the firm
  • Discover how to be the driving force behind optimized organizational effectiveness and value creation
  • Recognize how to enable line managers to practice excellence in all support functional disciplines
  • Recognize how to enable corporate leaders to function as organizational architects
  • Explore how to master human, financial, and data capital allocation and management
  • Explore how to leverage quality as the foundation of value creation
  • Explore how to drive well-planned change
  • Explore how to produce the ability for corporate leaders to have high-quality and frequent communications with institutional investors, individual shareholders, and other stakeholders
  • Recognize how to engage in action-based conversations producing extraordinary results
Last updated/reviewed: November 18, 2020

2 Reviews (4 ratings)Reviews

Anonymous Author
I appreciate the systematic approach, tying in reliance on the people aspect. Training was a bit heavy on terminology so it was easy to get lost in the acronyms/long terms rather than the concepts themselves.
Member's Profile
Good review of strategic business partnerships that help prepare for change management projects.


Course Complexity: Advanced

No advanced preparation or prerequisites are required for this course.

Education Provider Information

Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
  12:17Introduction to Strategic Business Partner The Driving Force for Organizational Effectiveness
  4:00Success Anchors
  13:45Strategic Business Partners
  7:13Pyramid of Value Creation
  5:44Theory of Profound Knowledge
  6:49Well-Planned Change
  10:22Change Management
  4:24Accountability for Strategy
  1:07:09Strategic Business Partner The Driving Force for Organizational Effectiveness Full Video
  PDFSlides: Strategic Business Partner: The Driving Force for Organizational Effectiveness
  PDFStrategic Business Partner: The Driving Force for Organizational Effectiveness Glossary/Index