Internal controls (IC) are critical to the effective functioning of all processes.  The importance of proper and relevant documentation can be viewed as a burden.  Strong, relevant documentation is critical to ensure organizations can adequately monitor, manage, and adjust their processes in line with business objectives. This requirement extends far beyond internal controls over financial reporting.  Management must first establish appropriate responsibilities for IC.   Personnel must have a strong understanding of the types and methods of IC and how they relate to their jobsControls should be well documented.

Documentation methods must meet organizational needs and be sufficient for personnel to understand.

This course will further evaluate the responsibilities of employees, management, and auditors in understanding their role in internal control as well as evaluating documentation methods.  The course is useful to all individuals within a company who have responsibility for writing policies and procedures, documenting and evaluating processes and internal controls and testing processes.

Learning Objectives
  • Explore the responsibilities for internal control (IC).
  • Explore what to document.
  • Identify documentation types.
  • Explore how to establish a defined documentation process.
  • Explore steps to sufficient documentation.
  • Discover relevant methods of flowcharting.
Last updated/reviewed: August 14, 2023

Included In Certifications

This course is included in the following Certification Programs:

28 CoursesInternal Controls and Internal Audit Certification

  1. Internal Audit Standards Overview
  2. Internal Audit Standards - Managing Internal Audit Work
  3. Internal Audit Standards - Executing the Audit Engagement
  4. Identifying and Implementing the Proper Balance of Internal Controls
  5. Documentation Methods For Internal Control Processes
  6. Segregation of Duties for Core Business Processes
  7. Foundations for a Strong Internal Audit Department
  8. Internal Audit Management - Top Skills
  9. Internal Audit: Keys to Managing an Effective Function
  10. Understanding Risk-Based Auditing
  11. Risk Based Auditing – Establishing a Methodology
  12. Risk Based Auditing – Applying the Methodology
  13. Cyber Risk Frameworks And Concepts
  14. Information Technology (IT) Controls in Emerging Business Environments
  15. Fraud Risk Assessments
  16. Professional Skepticism - Keys to Maintaining
  17. Introduction to Forensic Accounting
  18. The Fraud Triangle
  19. Internal Audit Effective Relations with the Audit Committee
  20. COSO 2013 Overview
  21. COSO 2013 - Operational Execution
  22. Internal Audit Emerging Risks for 2021 and Beyond - Part 1
  23. Internal Audit Emerging Risks for 2021 and Beyond - Part 2
  24. Internal Audit Emerging Risks for 2021 and Beyond - Part 3
  25. Internal Audit Emerging Risks for 2021 and Beyond - Part 4
  26. Internal Audit Challenges During Times of COVID
  27. Tools for Internal Control Certificate
  28. Lessons of an Auditor- Tools for Internal Control Certificate

15 CoursesManagement Oversight, Analysis and Internal Controls Certification

  1. Management Internal Control Essentials
  2. Comprehensive Examination of COSO 2013: Components and Principles
  3. Keys to an Effective Code of Conduct
  4. Fraud Risk Assessments
  5. Enterprise Risk Management 101
  6. Identifying and Implementing the Proper Balance of Internal Controls
  7. Information Technology (IT) Controls in Emerging Business Environments
  8. Analyzing Financial Ratios - Solvency, Liquidity and Debt
  9. Analyzing Financial Ratios - Leverage
  10. Effectively Managing and Controlling Travel and Entertainment (T&E) Expenses
  11. Keys to Understanding Conflicts of Interest
  12. Documentation Methods For Internal Control Processes
  13. Segregation of Duties for Core Business Processes
  14. Professional Skepticism - Keys to Maintaining
  15. Whistleblower Hotlines - Effective Management
199 Reviews (757 ratings)

Reviews

5
Anonymous Author
This course was very helpful as I am currently writing global process narratives for my company. There are many things discussed that I will take forward.

5
Member's Profile
Outstanding CPE! The instructor explained the topic with great clarity! I really liked the practical examples, for they gave me context! This made learning the topic easier and it helped me with knowledge retention. Also, this will help me greatly, as I document policies and procedures for Internal audit and assess the control risk for Management's document management process. Thank you!

5
Anonymous Author
I've participated in several of Lynn's webinars; she does an amazing job of clearly articulating course content in a way that is digestible, understandable, and retainable. This course is no exception and served an effective overview for me, as well as introducing some new food for thought which I'll be able to easily apply in a business setting.

5
Anonymous Author
This course dives into the world of internal controls, providing a review on how the process for identifying, evaluating, and documenting internal controls should be performed. In addition, it outlines the responsible parties and provides examples in how to create flow charts and perform effective design analysis.

5
Member's Profile
I enjoy Lynn's courses - she is very knowledgeable about the subject and is able to convey it in a manner that is clear and easy to understand. I don't use financial statements in my work, but I like to keep informed of all aspects of accounting, and Lynn makes it very easy to take a refresher. Thank you.

5
Member's Profile
I appreciate the level of detail regarding key considerations and how to properly identify and document internal controls. Good training. One suggestion: include audit example and scenarios that are compliance or operational audit types. Typically the examples are of financial audit scenarios.

5
Anonymous Author
This course is a good refresher. The time allotted to complete the course is sufficient to cover all topics outlined in the course. The instructor appears to be very knowledgeable. She provided examples that were relatable. I would definitely recommend this course to other internal auditors.

5
Anonymous Author
Great overview course for documentation methods of internal control processes. Good review for all accounting employees - from IC employees to corporate accountants and even external auditors. The review slides are thorough and provide great information. Highly recommend this course!

5
Anonymous Author
Proper Documentation Methods for Internal Audit and Internal Controls Processes is a very good course designed to emphasize the importance of documentation in the world today. It introduces different methods for properly documenting information while providing pros/cons to each.

5
Anonymous Author
I find this course to be an excellent refresher, especially in terms of WHY complete and relevant documentation is so important - not just for effective controls, but for business to succeed. Makes me think about how I should go about educating everyone in the organization.

2
Anonymous Author
I did not really get much from this course. The course content was more basic or entry-level than I anticipated. I was hoping for more practical insight into what entities were doing to execute their control documentation activities (like what tools they were using, etc.).

5
Anonymous Author
Documentation of internal control processes is essential for maintaining transparency, accountability, and effectiveness within an organization. Proper documentation provides a clear record of the controls in place and assists in audits, compliance, and risk management

5
Anonymous Author
It's nice to see multiple ways of documentation processes outside of just flowcharting. This course does a great job with its maturity model and how I can relate this to the organization that I am in. Gets me thinking a little bit which is the sign of a good course

5
Member's Profile
The class was a good tutorial about the introduction for proper documentation. What works and what does not work, the requirements for management and within a company in order to have the proper policies and procedures in place for a strong internal control system.

5
Member's Profile
The is a very informative course. The way in which the concepts are presented is helpful and it is easy to understand. The instructor was engaging and was able to keep this interesting. This course could be useful across many levels of an organization.

4
Member's Profile
While I found several practical insights in the second half of the course, I thought that much of the first half could have been greatly condensed or omitted. I did enjoy the author's relational style and her obvious familiarity with the issues.

5
Anonymous Author
Great overview of documentation and how to go about it for emerging companies to mature companies. I hadn't considered the addition of key controls and gaps indicators but will include these going forward in our documentation at our company.

5
Anonymous Author
I have taken several courses Lynn and she creates a great process and presentation that takes complex processes and breaks them down to bite size pieces. This provides a great outline for what to document and the why to document it.

5
Anonymous Author
Another excellent course from Lynn! I love the way the material is presented with real life examples. This course would be definitely useful for management to understand what type of documentation is more suitable for the business.

4
Anonymous Author
Great overview of the documentation process of internal controls. Breaking down the role of employee, management, and Governing Body is an excellent way to demonstrate how each role is responsible for effective internal control.

5
Member's Profile
I have been enjoying the courses by this instructor. I am learning a great deal. She provided more good information about internal controls and documentation that would be beneficial for anyone in business.

3
Member's Profile
Great overall summary of controls. The real-life examples are great. Don’t expect a riveting subject or presentation and you can skip ahead if necessary as it is otherwise a little bit of a dreary pace.

5
Anonymous Author
The course provides a great overview of the different documentation avenues an internal auditor/management can take. The training is a good overview for process owners to take not just accountants.

5
Member's Profile
Great summary of what you need to know and best practices. Raises a lot of issues that the important stakeholders need to be mindful of - helping to clarify role of employee v management v board.

5
Anonymous Author
The instructor's presentation is very useful and rich of information. It help to emphasize the importance of documenting in business operations and helpful for Internal Audit and Internal Control.

5
Anonymous Author
Very informative course. The presenter gave practical and very descriptive examples of how to implement relevant documentation in an organization. The information was easy to understand and apply.

5
Anonymous Author
I liked that the video presentation was detailed and clear enough to gain an understanding of the topic, and a person does not really need to be an internal auditor to follow this presentation.

4
Member's Profile
I love the cheat sheet for the flow chart processes. That was very helpful. It also helps to be reminded that most people should be able to understand the flowcharts and not just the experts.

5
Member's Profile
I liked the depth of the information provided for documentation, what types work best and connection of internal controls in each method. My expectations were exceeding for this course.

5
Member's Profile
Very good general information about the documentation processes for an internal control program. I should have started with this course instead of diving directly into COSO classes.

5
Anonymous Author
Excellent course to drive home the purpose of having proper documentation. Good reminder for seasoned auditors, and a great introduction for those starting in the auditing field.

5
Member's Profile
While going through implementation of internal controls at my current workplace, this was a great reminder of what I should be looking for when documenting internal controls.

5
Anonymous Author
This was a very informative course and flowed very nicely. Also, having watched a few of Lynn's presentations, it fits very well alongside her other courses. Great resource.

5
Anonymous Author
Miss Fountain does a great job of presenting this concept as well as providing very good examples of how these items relate to the business world. Very good course to take.

5
Member's Profile
The instructor is easy to follow and very knowledgeable. I have enrolled in her courses before. The content was informational and applicable. Very useful in the industry.

4
Anonymous Author
Another a great course from Lynn Fountain with regard to control practices. Her insight on key considerations and potential challenges is well -presented in this course.

5
Member's Profile
The instructor is easy to follow and very knowledgeable. I have enrolled in her courses before. The content was informational and applicable. Very useful in the industry.

5
Anonymous Author
Good course overall and will be good to relay some of the training points to some of the staff on the team as I know this is something our function has been working on.

5
Member's Profile
I enjoyed this course. It opened my eyes to some thing that we as an internal audit team are not doing and I will suggest this training to my supervisor and coworkers.l

5
Member's Profile
I really enjoyed this course a lot, so many relevant real-life examples that highlight and illustrate the need for the point she is making and makes it more relatable.

5
Anonymous Author
I was able to remain engaged with Mrs. Fountain throughout the entire course. She was effective at delivering the key points as well as examples of each topic covered.

5
Anonymous Author
The course covers all important aspects of the documentation of internal controls processes and different methods to do so. Well organized and effective instructor.

5
Anonymous Author
Documentation represents most of the internal audit process. Great course to help auditors at all levels of the importance of relevant and reliable documentation.

5
Member's Profile
Explanation of flowcharting was/is very helpful. Along with all of the course material and presentation. The instructor was/is very knowledgeable of the topic.

5
Member's Profile
Nice overview for internal control documentation and what it looks like within an organization. Highlights the responsibilities between employees and management.

4
Anonymous Author
The course describes the different methods of documentation, how to use it, advantages and disadvantages of each method, along with roles and responsibilities.

5
Anonymous Author
Great course! I like the succinct overview of the various methods of documenting internal controls. Provides a good starting point for the options available.

5
Anonymous Author
There's a tendency to focus on just controls as the main basis. Having the visibility into what goes to document controls was really interesting to learn about

5
Member's Profile
I enjoy Lynn's courses. She stays on track, provides excellent examples that help with retaining the information and her explanations are easy to understand.

5
Anonymous Author
I try to take her course because she always provides good, conscise support material, relevant exam questions that can be traced back to the supporting docs.

4
Anonymous Author
This course provide a comprehensive overview of proper documentation requirement for internal controls and related processes. It is a very helpful overview.

5
Anonymous Author
This is another amazing course with detailed guidance on documentation of controls. I highly recommend this course to anyone working in Accounting/Finance.

5
Member's Profile
As the Controller of a small company, I was looking for ideas to up my documentation game. I found her ideas helpful and like the flow charts idea best.

5
Anonymous Author
This course is good for new auditors to gain an overall understanding of documentation. As a seasoned auditor, the course is also helpful as a refresher.

4
Anonymous Author
Very well presented. Documentation method is a challenge if the organization has not established a documentation standard. This presentation is helpful.

5
Member's Profile
Good course coverage with examples and descriptions. A great piece of work useful for all levels of staff, auditors, management, board and stakeholders.

5
Anonymous Author
Хотелось бы, чтобы приводилось побольше схем. Можно даже одну подробно рассмотреть

5
Anonymous Author
This was a very good course that I wished I had taken earlier. The subject matter was explained well and will be used as a training tool for my staff.

5
Member's Profile
Extensive coverage of the various documentation methods for internal control processes and how they can be used effectively and why they are important.

4
Member's Profile
Informative course about documentation methods for internal control processes which makes me eager to use flowcharts in documenting the audit finding.

5
Member's Profile
This was an overview. It does not really train you to perform documentation but it does provide you with a way to think through your standards.

5
Member's Profile
Liked the flow of the course material. I think it was covered completely and clearly. The documentation process was particularly helpful to me.

5
Member's Profile
Well explained based on the facts and cases. The tasks of management are demonstrated in details and defining questions are asked in the study.

5
Anonymous Author
This was yet another great course provided by Lynn and was very well presented. It was very informative and was a great refresher on this topic.

4
Member's Profile
Good examples given that relate to the real business world. Also I liked how the standards were linked into the data and examples for clarity.

4
Anonymous Author
The course is very good. The topics covered are all relevant and are presented in a very organized manner. This course is highly recommended.

5
Anonymous Author
This course on documentation on internal control process was very eye opening to all that is involved to create and verify internal controls.

5
Anonymous Author
Lots of good criteria that will be utilized from this course. Concepts were delivered in an easy to understand manner with great examples.

5
Anonymous Author
This course was very knowledgeable. It was very thorough in explaining the process of documentation methods for internal control processes.

5
Anonymous Author
Great overall review of internal control's as they relate to business as well as good overall process of what makes up internal controls.

4
Member's Profile
The instructor is very knowledgeable. I felt the pace could have been condensed a little bit. Some areas were more relevant than others.

5
Anonymous Author
Course very comprehensive and well presented both verbally and slide content. Learned new documentation approaches for my future projects.

4
Anonymous Author
The course gave very good overview of documentation of controls. Would recommend everyone who is documenting the controls and processes.

5
Anonymous Author
This was a a lot of information presented very well. I can see ways that I need to make improvements in my department. Glad I attended.

4
Anonymous Author
This is a good overview/refersher course. It is a really good summary that provided some good ideas in regards to proper documentation.

5
Anonymous Author
Course content was well-structured and covered all relevant topics relating to the documentation methods for internal control processes.

5
Member's Profile
Lynn is such a great teacher! This lesson is thorough and provides GREAT examples that are are relatable to all levels of fiscal teams.

4
Member's Profile
I found this course beneficial. It provided me with a chance to increase my knowledge and competency in the internal control area.

4
Anonymous Author
GREAT synopsis for documenting internal controls. This course really refreshed some points that I am pursuing in my organization.

4
Anonymous Author
This was very informative and clear and concise. I think process and control owners along with employees would benefit from this.

5
Member's Profile
This course contains a lot of information on approaches to process documentation, and advantages and disadvantages to each type.

5
Member's Profile
great video, would recommend for anyone who is interested or wants to gain a high-level understanding of process documentation

5
Anonymous Author
I always enjoy Lynn Fountain's presentations. I have a greater understanding of the documentation methods after this course.

3
Anonymous Author
This course is great at explaining the overall process for documentation. I believe this area relates to various departments.

4
Anonymous Author
Excellent information. Great review and direct to the point in order to complete documentation that is accurate and complete.

5
Anonymous Author
Excellent course discussing the thought behind the documentation objectives of internal audit reviews. Highly recommended.

5
Anonymous Author
The course contains a lot of useful information on internal controls and the presentation was clear and easy to understand

5
Anonymous Author
This presenter has a great wealth of experience and information to offer from both a business and a practical standpoint.

5
Anonymous Author
Although this subject can be dry, instructor did a fantastic job of covering the important areas in an engaging manner.

5
Member's Profile
very informative and useful information. Love how she presents the material and have attended several of her webinars.

5
Anonymous Author
Instructor provides helpful examples. She also provided a helpful review of flowcharting symbols and what they depict.

5
Anonymous Author
Interesting course. I appreciate the importance of documentation and making it relevant and current to business needs.

4
Anonymous Author
This was a very practical, helpful, and insightful course that had strong learning objectives in a reasonable format.

4
Anonymous Author
The speaker discussed a depth overview ICS Many examples are provided to give you a better understanding of these ICS

4
Anonymous Author
Nice details around different documentation forms and insight into which may work better for different orgs/scenarios

5
Anonymous Author
Great course on documentation. I will be able to use this to help the team understand why documentation is important.

4
Anonymous Author
Good information regarding internal controls documentation. Take some and leave some, but mostly great information.

5
Anonymous Author
This course helped me strengthen my understanding of how adequate audit documentation can have a significant impact.

5
Anonymous Author
The pace was good on this course. Just briefly glossed over flow charting, would have liked to dive into this more.

5
Member's Profile
Great audit course on internal audit and internal controls processes. Lots of helpful information in the course.

3
Member's Profile
was expecting more detail in a two hour course. should be noted that this is primarily for new to this audience.

5
Member's Profile
well, this subject it is so important in our days, which as all we know if you not documented you never did it,

5
Anonymous Author
This course would be great for those who want to know more about internal controls and the "why" behind them.

5
Member's Profile
I enjoyed watching this course, any employee or any department of the company could benefit from this course.

4
Anonymous Author
Good introduction to documentation of IC processes and the importance of completeness through to financials.

4
Member's Profile
I enjoy Lynn's detail. She is easy to listen to and describes things in a way that anyone could understand.

5
Anonymous Author
Good overview on starting to develop internal controls. Helps understand what the auditors are looking for.

5
Anonymous Author
Course provides the various relevant documentation methods that can be used during your audit projects.

5
Anonymous Author
As always, Lynn did a fantastic job going over the documentation methods for internal control processes.

5
Anonymous Author
This course provides information on how to document internal control processes from within the company.

4
Member's Profile
Basic stuff but serves as a good reminder. Lynn adds flavor to each slide presented during the course.

5
Anonymous Author
I really enjoy Lynn's courses. The material is always easy to digest and relevant. Highly recommend.

5
Anonymous Author
Good class that reviews the basics and provides guidance. Good class for middle management as well.

4
Member's Profile
This class included a lot of detailed information in a way that was easy to follow and understand.

4
Anonymous Author
It was good to o over the basics of flow charting and documenting of controls. A refresher course

5
Member's Profile
This was very informative and I will recommend this to my colleague and friends of similar field.

4
Member's Profile
The course is a good start for a proper documentation. It is a good summery of what can be done.

5
Anonymous Author
very informative. gives me ideas for re-evaluating documentation and processes in my work place.

5
Anonymous Author
Great overview of the various types of documentation that apply to an organization's processes.

4
Anonymous Author
This course offered a solid overview of the proper documentation methods for internal controls.

5
Member's Profile
I enjoyed this course and learning appropriate documentation techniques for internal controls.

5
Anonymous Author
Sections broken down that were easy to understand. Good for people early in their audit career

4
Member's Profile
This course continues to fill in the pieces of good internal control processes for a company.

5
Anonymous Author
Excellent, not just for internal control documentation but process documentation in general.

5
Member's Profile
Good knowledge base course. Clean and concise. Test questions were well written and specific

5
Anonymous Author
The course provide a good basis and understanding for documenting internal control processes.

5
Anonymous Author
Great course with clear and detailed breakdowns of the course material. Well worth the time.

5
Member's Profile
Presentation could be faster, but overall a worthwhile summary of audit documentation types.

5
Anonymous Author
The course was easy to follow. It covered a great deal of material, but summarized it well.

4
Anonymous Author
Good class on various ways to document internal controls. Well organized and informative.

5
Anonymous Author
Great course! Covers lots of information in regards to documentation and internal controls.

5
Anonymous Author
Very useful and meaningful course. It’s highly recommended to be taken by professionals.

5
Member's Profile
This course provides a overview of documentation methods for internal control processes.

5
Member's Profile
Really good and useful information in both the presentation and handout for this course.

5
Anonymous Author
The training introduced me to documentation types I hadn't previously considered using.

5
Anonymous Author
The presenter was effective in her communication of the material and was well prepared.

5
Anonymous Author
This was a great class on documentation methods for internal control processes.thanks.

4
Anonymous Author
Almost a road-map for anyone who is participating in creating internal documentation.

4
Anonymous Author
I liked the breakdown of all the types of documentation, and what they are used for.

5
Member's Profile
Well organized course. I wish I could see the exam question I answered incorrectly.

5
Anonymous Author
Great refresher of internal controls and documenting such processes and procedures.

5
Member's Profile
I found this course to be very informative and will likely use this in the future.

4
Anonymous Author
Documentation Methods For Internal Control Processes was an Enjoyable course.

5
Member's Profile
Lynn Fountain’s course is packed with great information and easy to understand.

4
Member's Profile
It is basic but important topic which has not been so much focused for training.

5
Member's Profile
Good coursework and good refresher of data and information, I will be able to use

5
Anonymous Author
I enjoy the instructors classes. I recommend them to all new internal auditors.

5
Anonymous Author
great course explaining the importance of a documentation. thank you so much!

5
Member's Profile
Very useful information for my job. Presented in a very easy to follow manner.

5
Member's Profile
First time I have taken a documentation course. Thank you for the information.

5
Anonymous Author
this course was great and really helped better my understanding of this topic

5
Member's Profile
Excellent information and wonderful speaker. Highly recommend this course.

5
Anonymous Author
Nice course. Course is well laid out and source materials are easy to follow.

5
Member's Profile
Course was easy to follow and had a clear scope. Would take this course again.

5
Member's Profile
The instructor was clear. The information is simple to process and implement.

4
Member's Profile
great information as always, thanks for a great course

5
Anonymous Author
This course was one of my favorites. The instructor provided great examples.

5
Member's Profile
This webinar was very educational. Thank you for the opportunity to view it.

5
Anonymous Author
Very informative and educational. Thanks for providing this level of detail.

5
Anonymous Author
I like all aspect of the course. Auditors would benefit most from this course

5
Member's Profile
good simple material ,,,big help on my professional moment great instructor

4
Anonymous Author
The first portion was really basic, but the last portion was very helpful.

5
Member's Profile
I really enjoyed this course. Lynn speaks clearly and has great examples.

5
Member's Profile
Great course. very practical for internal auditors and SOX specialists.

3
Member's Profile
Great refresher on proper documentation methods for internal audit shops.

4
Anonymous Author
This is a great overview of documenting processes and the different types

4
Anonymous Author
Overview of process documentation, including why, benefits and methods.

5
Anonymous Author
This was a good review course for me. I wanted to go over the topics.

5
Anonymous Author
Another fun and exciting CPE course. CPE is such a great use of time.

5
Anonymous Author
A good presentation to remember the correct way of documenting audit.

5
Anonymous Author
Extremely insightful. I will be able to apply much of what I learned.

5
Anonymous Author
Great examples and the concepts were well developed and documented.

4
Anonymous Author
All on all a nice lecture and fair enough exam which I can recommend

3
Anonymous Author
works well as a refresher and to complete my CPE for my cia and cpa

5
Member's Profile
This course is informative and covers a good deal of documentation.

5
Member's Profile
This course is super helpful in creating an internal audit system!

4
Anonymous Author
Good overall refresher of internal control documentation types

4
Anonymous Author
Great refresher hitting all the key points with great examples.

4
Member's Profile
good course, reasonable detail of materials given by trainer.

5
Anonymous Author
The course is highly detailed in documenting internal controls

5
Anonymous Author
Very comprehensive and succinct content. Excellent resource.

5
Anonymous Author
Great course, very helpful and informative, great instructor.

5
Anonymous Author
Course is relevant to today's audit processes and reporting.

5
Anonymous Author
Course provided some new ideas for consideration in my work.

5
Anonymous Author
Information was appropriately focused and straightforward.

4
Anonymous Author
Good information related to Internal Control documentation.

5
Anonymous Author
Thank you Great course

4
Member's Profile
Not much to comment. Course was very helpful. Thank you.

4
Anonymous Author
The presentation was informative and easily understood.

5
Member's Profile
Very knowledgeable trainer. Good information provided.

5
Anonymous Author
Wonderfully laid out and easy to understand and follow.

4
Anonymous Author
Presenter was thorough and course content appropriate.

4
Anonymous Author
Very understandable guidance on documentation types.

4
Anonymous Author
Very well explained and presented in a clear manner.

5
Anonymous Author
Very informative. Real world examples were helpful!!

5
Member's Profile
Great Course I think we need more documentation.

3
Anonymous Author
This was a good class and will be helpful for work.

4
Member's Profile
Understood the importance of process documentation

4
Member's Profile
Subject explained for understanding in a nice way.

Prerequisites
Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course. 

Education Provider Information
Company: Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact: For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Instructor for this course
Course Syllabus
INTRODUCTION and OVERVIEW
  Introduction to Proper Documentation6:13
  Responsibilities for Internal Control12:03
  Responsibilities for Internal Control Continued..9:05
Documenting
  Exploring What to Document13:03
  Exploring What to Document Continued..6:46
  Documentation Types, Flowcharts, & Narratives10:22
  Policy and Procedures and IC Questions9:43
  Risk Control Matrices4:48
  Establishing A Defined Documentation Process13:55
  Flow Chart Symbols5:40
Other Documentation
  Other Documentation Maturity Model & Issue Tracker7:49
  Other Documentation Testing Processes7:34
  Other Documentation Internal Audit Formal Reports & Summary5:24
CONTINUOS PLAY
  Proper Documentation 1:52:25
SUPPORTING MATERIALS
  Slides: Proper DocumentationPDF
  Proper Documentation Glossary/IndexPDF
REVIEW and TEST
  REVIEW QUESTIONSquiz
 FINAL EXAMexam