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Whether you have held a management position for several years or are just transitioning to a role which requires you to manage other individuals, you will find that becoming and remaining a good manager is often an art rather than a science.  

To be a good manager, there are many skills and techniques you must learn to employ. You may have attained your position by displaying your technical skill level, but executing as a manager and leader requires a varied set of skills and personal attributes.

This is the first course in a two part series that is designed to help both the new manager and the experienced manager excel in their roles. This session explores the goals and traits of managers, as well as how to make the transition to manager.

Course Series

This course is included in the following series:

2 CoursesThe Art of Being a Good Manager

  1. Managing - Traits and Skills
  2. Managing - Generational and Cultural variances

Learning Objectives

  • Explore how to transition to a manager
  • Recognize the differences between bad managers, good managers, and great managers
  • Explore goals and traits of good and great managers
Last updated/reviewed: November 23, 2019

40 Reviews (178 ratings)Reviews

5
Member's Profile
Lynn Fountain is an engaging speaker who in her teachings of the traits of a "great manager" made me look at myself and want to be a great manager. She not only gave slides but within each powerpoint slide, she provided great and insightful illustrations that reinforced how being a great manager can contribute towards a winning team work environment. I loved her illustration about the how the broom person on a curling team serves as the perfect metaphor for what a great manager achieves: removes the obstacles out of the way to allow the team to best achieve their objectives. Great course!!!
4
Member's Profile
Another good course by this instructor. In this course some of the material seems like it covers the obvious about being a good manager but as we know there are plenty of managers that are not skilled leaders. This course can help anyone to identify what skills and traits make the best leaders.
3
Anonymous Author
Fair course with general tips. The average rating is due to the generalities and lack of actionable advice. In my opinion, it could have been more focused on advice with less time spent caveating how there are different ways to do things.
3
Anonymous Author
This was a fair course. The speaker share several of mthe same ideas over and over, but in a slightly different manner. There could have been more specific examples of the management techniques she was promoting.
5
Anonymous Author
This was a very good course. It gave me many ideas that I can attempt to implement in my own work as a manager. The speaker gave insights based on her own experiences. The course was never boring.
4
Anonymous Author
The presentation is very helpful. It provides various tips to be a better manager. A good refresher for those who have been in a manager position for a while. The speaker is also good.
5
Member's Profile
Good overview of manager traits and approaches, helpful to understand these in the overall context of how teams function best, thanks for the course!
4
Anonymous Author
Great generational comparisons Provided by Lynn Fountain in this course bring the concepts of effective managing into the current workplace.
4
Member's Profile
Very good insight regarding traits and skills for new managers. Good refresher for those who have been managing a while.
4
Member's Profile
In my 10 years job experience not all the managers I met had the qualities and behaviours explained in the course.
5
Member's Profile
Lynn always provides great context and an easy to listen to way about her. Solid class for basic foundation..
5
Member's Profile
Very good course. Ms. Fountain provides a great summary of the traits of good, bad, and great managers.
4
Anonymous Author
This was a good course. Lots of great points and great explanation of the different types of managers.
5
Anonymous Author
this is a good training for employees that were promoted from individual contributors to manager
3
Anonymous Author
Fair class. Consider revising the final test to not focus on NOT. So many negative questions.
5
Anonymous Author
This course was incredibly impressive. I enjoyed learning skills of being a good manager.
5
Member's Profile
It was a good presentation which solidified my understanding of a good manager.
4
Anonymous Author
good ideas for managing teams to be effective in their daily work environment
5
Member's Profile
Excellent course that covers key aspects of how to become a great manager!
5
Anonymous Author
Especially appreciated the matrix denoting "Bad, Good and Great Managers".
5
Anonymous Author
a good introduction into the series of presentation of becoming a manager
5
Anonymous Author
Really great course. I am glad that I selected this course as a refresher
5
Anonymous Author
Good refresher course for people who have been in management for years.
5
Member's Profile
Very informative. Good ideas and explanations to be a great leader.
4
Anonymous Author
Nice refresher with good examples, even for a manager of 9+ years.
5
Anonymous Author
This was a great re-review and session to point new managers to.
3
Anonymous Author
The course covered all the bases and was more refresher for me.
5
Anonymous Author
Great insight and ideas to develop your own managerial skills.
4
Anonymous Author
Good to again be reminded of what being a good manager means
4
Member's Profile
This course was good and had good and helpful pointers.
5
Member's Profile
Nice and simple overview. Very Theory Y.
5
Anonymous Author
Great overview for the new manager.
4
Member's Profile
Looking forward to part 2 as well.
5
Member's Profile
Overall a good lesson for managers.
4
Member's Profile
to much reading from the slides
5
Anonymous Author
great course
4
Anonymous Author
good stuff!
4
Anonymous Author
good course
5
Member's Profile
great!
5
Anonymous Author
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Prerequisites

Course Complexity: Foundational

No Advanced Preparation or Prerequisites are needed for this course. 

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
INTRODUCTION And OVERVIEW
  4:46Introduction to the Traits and Skills of Being A Good Manager
Transition
  5:12Transitioning to a Manager
  8:57Effective Personal Transition
  6:17Effective Transition for Your Team
Traits
  8:39Good, Bad, and Great Managers
  8:24Evaluating Traits
Skills and Goals
  9:31Great Manager Skills and Goals
  7:47Team Goals for a Good/Great Manager
Continuous Play
  59:35The Art of Being A Good Manager-Part 1: Traits and Skills
SUPPORTING MATERIALS
  PDFSlides: Traits and Skills
  PDFTraits and Skills Glossary/Index
REVIEW and TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM