Instructor for this course

This course focuses on the proper processing of child support orders in the payroll department. We start with the basics of prioritizing all types of garnishments to demonstrate the priority for child support in most cases. From this point we will discuss the laws and the regulations governing child support including the major federal laws and how the states have adopted or adapted these laws.

Working with these basics we will discuss and review the Income Withholding Order (IWO) and how to determine if the order is “regular on its face” and must be processed or if it can be rejected. We will then work through the steps to processing an IWO in the payroll department. But the proper processing of IWOs involves numerous steps including determining legal requirements and priorities so at this point we will also discuss communication with both the employee and the issuing party.

This discussion will also include creating templates to assist with this communication. To ensure proper withholding and paying out of child support we will discuss the best practices for reconciling and paying child support. From this point we will review the National Medical Support Notice. This notice may or may not come with an IWO and is included in processing child support to determine withholding limits. Its processing must be done correctly by employers to ensure compliance.  

Using the information learned so far, we now work through examples on how to determine the actual withholding from wages for child support.  This includes doing examples for employees with one, two and three child support orders in effect, including arrearages. Child support orders are not necessarily processed in a vacuum, and the employee may have other garnishments in effect. In this section of the course we cover how to process child support orders with other types of garnishments focusing on bankruptcies and creditor garnishments. Special situations occur when processing child support. This section concentrates on how to process what are known as lump sums and how to handle terminating as well as rehired employees. 

We will conclude our course with a discussion of how to go paperless with processing child support by a discussion of the e-IWO program and paying child support by Electronic Funds Transfer (EFT). 

Learning Objectives

  • Explore the specific requirements for child support including deduction limits, deadlines, filing procedures, administrative fees and penalties/fines for violations under both federal and state law
  • Identify the requirements for processing medical support notices
  • Identify which garnishment has priority when an employee has current support orders, medical support notices and arrearages
  • Discover how to handle terminated employees in regards to child support
  • Recognize the differences between state requirements and federal requirements for child support
  • Explore how to calculate withholding and prioritize the order of distribution when an employee has more than one type of garnishment
  • Identify best practices for processing child support garnishments in the payroll department
  • Discover the laws that govern the withholding and processing of child support including the Consumer Credit Protection Act (CCPA) and Uniform Interstate Family Support Act (UIFSA)
  • Explore the requirements for calculating the amount of withholding for child support when an employee has one withholding order with or without arrearages
  • Explore the requirements for calculating the amount of withholding for child support when an employee has more than one withholding order
  • Identify how to go paperless with child support by receiving electronic withholding orders and paying by Electronic Funds Transfer (EFT)
  • Identify best practices concerning child support withholding and communicating with employees and the issuing parties



Last updated/reviewed: September 18, 2018

10 Reviews (45 ratings)Reviews

Member's Profile
Abundance of valuable information, links provided for additional info, slides very helpful. Ms. Lambert always gives info in a way that is easy to understand, but is not dumbed-down.
Anonymous Author
I enjoyed this course. "Real life" examples were given instead of covering only how the laws read. I found this helpful in how I currently process support orders and garnishments.
Member's Profile
Detailed information on the laws, regulations, and rules for processing child support payments presented in a clear and concise manner.
Member's Profile
An excellent and extremely thorough overview of child support rules, regulations, and payroll processing guidelines.
Anonymous Author
These courses are presented in a way that makes the info very easy to follow. Instructor does a great job.
Member's Profile
great course...really helps define rules and regulations to ensure we are handling correctly.
Member's Profile
Very nicely presented. The teacher broke down the sections into bite-sized pieces.
Member's Profile
The instructor is very pleasant and goes at a good pace. The material is relevant.
Anonymous Author
Very thorough... appreciated the examples and notes to other resources
Member's Profile
This course was excellent - Vickie Lambert great teacher.


Course Complexity: Intermediate

No Advanced Preparation or Prerequisites are needed for this course.

Education Provider Information

Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 or send an e-mail to .
Course Syllabus
  5:00Introduction to Child Support: The Laws, Rules and Regulations for Proper Handling in the Payroll Department
  13:11The Background on Child Support
The Laws, Rules and Regulations
  9:25The Laws and Regulations
  11:47Withholding and Paying Child Support
  10:51Processing Through Payroll
  13:38Is It Legal
  11:31What if You Get 2 for 1 Child
  6:41Medical Support Notices
  9:23The Calculations
  10:20Processing with Other Garnishments
  15:20Special Situations
  12:15Going Paperless
Continuous Play
  2:09:21Child Support: The Laws, Rules and Regulations for Proper Handling in the Payroll Department
  PDFSlides: Child Support: The Laws, Rules and Regulations for Proper Handling in the Payroll Department
  PDFChild Support: The Laws, Rules and Regulations for Proper Handling in the Payroll Department Glossary/Index