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Duration: 1 Hour
Level: Intermediate
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Expert Certifications

A complete course of study providing education and training to allow the student, to learn how to deal with the fraudulent claims and why an insurer should never settle a claim that it believes is false and fraudulent. The student will review and understand the concept of never settling a claim that is fraudulent or not covered.  

This fifteenth course in the series provides a representative of an insured or the representative of the insurer with sufficient knowledge to work together to make certain that fraudulent claims are not paid and that the insurer never pays a claim that is not covered by the policy.

The Course covers the following:

  1. The need to defend insureds against false and fraudulent claims.
  2. The need to refuse to pay claims that are not owed – whether because the insured is not liable or the policy provides no coverage for the loss.
  3. Why settling with a fraud invites further fraudulent claims.
  4. Why paying a non-covered claim makes the wording of the policy useless.
  5. Why it is needed to fulfill the duty to defend. 

Learning Objectives

  • Recognize what to do when investigation results in a conclusion a claim is fraudulent.
  • Explore what to do when investigation results in a conclusion a claim is not covered by the policy.
  • Identify the reasons for refusing to pay a fraudulent claim.
  • Recognize how liability insurers conclude a fraudulent claim has been committed.
  • Identify each of the requirements needed to negotiate with a fraudulent claimant.
  • Discover each requirement to pay or not pay a claim.

Discover how to fulfill all of the needs of an insured and an insurer.

Prerequisites

No Advanced Preparation or Prerequisites are needed for this course. However, it is recommended to take the other courses in the series prior to completing this one.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 ext. 106, or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  10:17Introduction to Course 15: Millions for Defense Not a Dime for Tricute
  11:40The Duty to Defend
  9:42The Duty to Defend Cont'd
  10:54Why Millions for Defense?
CONTINUOUS PLAY
  42:33Course 15 – Millions For Defense Not A Dime For Tribute
SUPPORTING MATERIALS
  PDFSlides: Millions For Defense Not A Dime For Tribute
  PDFMillions For Defense Not A Dime For Tribute Glossary/Index
REVIEW AND TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM