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Duration: 1 Hour
Level: Foundational
CPE Not Available
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Expert Certifications

Everyone involved in insurance – either as an insurer or as an insured – requires excellence in liability claims handling. Businesses need to deal with insurers who have an excellent claims-handling mandate. Insurers who wish to profit need an excellent liability claims-handling program. Everyone in business needs an insurer who has an excellent liability claims-handling program in effect.

Keeping a professional claims staff dedicated to excellence in liability claims handling is cost-effective over long periods of time. The business that must present claims for defense and indemnity of suits brought against it needs experts in corporate liability insurance to obtain the benefits promised by the policy and protect the assets of the business.

Learning Objectives

  • Explore what is required to provide excellence in liability claims handling.
  • Identify the insurer who supports excellence in liability claims handling.
  • Discover why some insurers do not support a requirement for excellence in liability claims handling.
  • Recognize that insurers and insureds should, if they wish to succeed, adopt a program to promote excellence in claims handling that can help insurers keep the promises made by the insurance policy and avoid charges of breach of contract and the tort of bad faith in both first- and third-party claims. 

Prerequisites

This is the introduction to the course so the person taking the course can understand what is needed to be a certified expert in corporate liability insurance.

No advanced preparation or prerequisites are required for this course but it would be useful to complete the Certified Expert in Corporate Property Insurance course.

Education Provider Information

Company:
Illumeo, Inc., 75 East Santa Clara St., Suite 1215, San Jose, CA 95113
Contact:
For more information regarding this course, including complaint and cancellation policies, please contact our offices at (408) 400- 3993 ext. 106, or send an e-mail to .
Course Syllabus
INTRODUCTION AND OVERVIEW
  9:31Introduction Certified Expert in Corporate Liability Insurance -- Excellence in Claims Handling
  9:26Excellence in Liability Claims Handling Part 1
  9:43Excellence in Liability Claims Handling Part 2
  7:49Excellence in Liability Claims Handling Part 3
  9:07Conclusion
CONTINUOUS PLAY
  45:36Certified Expert in Corporate Liability Insurance -- Excellence in Claims Handling
SUPPORTING MATERIALS
  PDFSlides: Preamble
  PDFPreamble Glossary/Index
REVIEW AND TEST
  quizREVIEW QUESTIONS
 examFINAL EXAM